Nexus Health Resources Company Report

Company Overview

• Name: Nexus Health Resources

• Mission of the Company: Nexus Health Resources is dedicated to providing transitional care services, patient engagement, and patient experience surveys aimed at improving the transition from hospital or rehabilitation facilities to home.

• Founded: Information on the exact founding date is not available, but operations can be traced back to activities reported as early as 2017.

• Founders:

• Virginia Feldman, MD - Co-founder & Chief Executive Officer

• Ryan Sparks, MS MBA - Co-founder & Chief Revenue Officer

• Scott Roan - Co-founder & Chief Technology Officer

• Key People in the Company:

• Virginia Feldman, MD - Chief Executive Officer

• Ryan Sparks, MS MBA - Chief Revenue Officer

• Scott Roan - Chief Technology Officer

• JoAnne Walz - Operations Support

• Cathy Gonzalez - Director of Nexus Health Call Center

• Headquarters: 130 Dolson Avenue, Suite 203, Middletown, NY 10940, USA

• Number of Employees: No information is available.

• Revenue: No information is available.

• What the Company is Known For: Nexus Health Resources specializes in transitional care services, patient engagement, and patient experience surveys. They are known for their NexusConnexions software platform and the Nexus Health Academy.

Products

• NexusConnexions®: A proprietary transitional care software platform that supports care transitions and provides valuable insight into the day-to-day activities of transitional care teams.

• Key Features: Provides structure and insights for care transitions, supports management in translating activities into outcomes.

• Nexus Health Academy®: Offers condition-specific health literacy programs for patients and caregivers, enhancing recovery at home.

• Key Features: Engaging content delivered via text and email, app-like content and videos tailored for both patients and caregivers.

• Nexus Health Call Center®: A U.S.-based call center aimed at ensuring successful patient transitions home by identifying and addressing patient concerns.

• Surveys: Various CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys provided for acute and post-acute care:

• Hospital CAHPS Surveys

• Home Health CAHPS Surveys

• Hospice CAHPS Surveys

• OAS CAHPS Surveys

• ED CAHPS Surveys

• CoreQ Survey

Recent Developments

• New Partnerships:

• December 2, 2024: Nexus partnered with Survey Information Systems to offer OAS CAHPS Survey services.

• September 1, 2023: Partnered with Marquis Health to enhance the well-being of residents and families.

• Various dates: Established multiple partnerships with healthcare organizations such as Prime Care Hospice, Fresno Hospice, and more for providing CAHPS survey services including using live phone calls.

• Awards and Recognition:

• Nexus Health Resources has received several recognitions including Excellence in Technology Awards, Digital Health Awards, and has been featured in prestigious health IT lists.

• Product Expansion:

• Continued expansion and empowerment of the NexusConnexions platform to drive innovation in transitional care outcomes.

• Facilitation of the transition to home care for multiple healthcare facilities across different states, demonstrating a robust growth in service coverage.

• Industry Impact:

• Nexus Health Resources has been actively expanding its influence in the health sector by including new technologies and methodologies to improve transitional care outcomes and patient satisfaction.

This detailed report encapsulates the substantial efforts of Nexus Health Resources in advancing the field of transitional healthcare through innovative solutions and strategic partnerships. This company continues to leverage its expertise to play a pivotal role in enhancing care transitions and patient engagement.