Company Research Report: Niagara Peninsula Energy Inc. (NPEI)

Company Overview

• Name: Niagara Peninsula Energy Inc. (NPEI)

• Mission: To deliver safe, efficient, and reliable electricity with excellent customer service and community value, provided by engaged employees.

• Founding Information: No information is available.

• Key People: Governance is provided by an eight-member Board of Directors. Specific individual details are not available.

• Headquarters: 7447 Pin Oak Drive, P.O. Box 120, Niagara Falls, ON, L2E 6S9

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For: NPEI is known for providing local electricity distribution and related services to residential and business customers in the City of Niagara Falls, Town of Lincoln, Town of Pelham, and Township of West Lincoln.

Products

• Products Offered: NPEI provides electricity distribution services.

• High-level Description: The primary service of NPEI is the distribution of electricity to residential and commercial areas within specified towns and townships.

• Key Features:

• MyAccount Customer Portal: A digital platform for customers to access and manage their electronic billing and consumption history.

• Green Button Compliance: This feature provides secure access to energy usage information in an industry-standard XML format for better energy management.

• eBilling: An electronic billing service designed for environmental sustainability by eliminating paper waste.

Recent Developments

• New Products Launched: The updated MyAccount Customer Portal, designed to provide a more user-friendly and self-service-oriented experience.

• New Features Added:

• Green Button Compliance: Allows users to access their energy usage data in XML format.

• User Interface Improvements: Enhanced navigation and usability features in the MyAccount portal for improved customer interaction.

• New Partnerships: No information is available.

• Other Developments:

• 2024 eBill Campaign: This initiative supports environmental sustainability and local charities.

• 2023 Scorecard Release: To provide transparency on the company’s performance metrics.

• Planned Upgrades/Outages: Several scheduled outages and upgrades indicating ongoing infrastructure and service improvements.

Recent News Highlights

• On October 1, 2024, a scheduled outage in Beamsville was conducted for infrastructure improvements.

• NPEI launched the 2024 eBill campaign aimed at promoting greener billing solutions.

• Conducted an Electricity Safety Awareness Survey to enhance safety among customers.

• Filed the 2025 Rate Application with the Ontario Energy Board, indicating regulatory and rate changes.

Note: Fields with missing information were marked as not available to maintain transparency and completeness of the report.