Nikqik Technologies Market Research Report

Company Overview

Name:

Nikqik Technologies

Mission:

Building the future today! Vision to reality - Nikqik can help you to fast-track your sustainable digital transformation journey.

Founded:

2020

Founders:

No information is available.

Key People:

Vikas Mukati, Driving Digital Transformation || Quality Assurance || ServiceNow || CRM || Cloud || @Nikqik Technologies

Happy Kumar, Senior Service Desk Engineer

Purva Bhatt, Consultant at Nikqik Technologies | ServiceNow Certified (CSA) | Amazon

Sonali Roy, Compliance Specialist & Project Management

Headquarters:

Level 35, One International Towers, 100 Barangaroo Avenue, Sydney NSW 2000

Number of Employees:

11-50 employees

Revenue:

No information is available.

Known For:

Digital transformation journeys

IT Consulting and Digital Services

Cloud Advisory, Consulting, and Implementation

ServiceNow Implementation

Freshservice Implementation

Organizational Change Management

Products and Services

Service Offerings:

Nikqik Technologies provides a variety of innovative and comprehensive IT solutions tailored to enhance customer experience and streamline business processes.

Process Consulting:

Business Process: Redefining and optimizing business processes.

ITSM Process: Providing IT service management consultancy.

ITIL Process: Designing and implementing ITIL-based processes.

Cloud Advisory & Professional Services:

Industry best practices for cloud migration and advisory services for early returns on investments.

Quality Assurance:

Comprehensive QA services including:

Functional Testing

Non-Functional Testing

Manual Testing

Automated Testing

Regression Testing

User Acceptance Testing

Mobile Testing

Performance Testing

API Testing

Cloud Contact Center:

Using "Amazon Connect" for seamless omnichannel experience:

Allow agents to take calls from anywhere

Pay-as-you-go model

Out of the box dashboard and reporting

Easily scalable

ServiceNow Implementation:

End-to-end processes implementation on the Now Platform®, including:

IT Service Management

IT Operations Management

IT Asset Management

HR Service Delivery

Customer Service Management

Field Service Management

Financial Services Management

Strategic Portfolio Management

Freshservice Implementation:

Assisting businesses with the configuration and deployment of Freshservice to meet business-specific requirements. Optimize workflows, automate processes, provide customized training, and support.

Project & Program Management:

Expert Project Managers for agile and waterfall methodologies.

Business Analysis:

Experienced BAs for:

Process mapping

Requirements gathering

Data analysis

Organizational Change Management:

Assisting with adoption and implementation of new technologies and process changes.

Data Analytics, AI & ML:

Specialized in leveraging data analytics, artificial intelligence, and machine learning to provide actionable insights and innovative solutions.

Recent Developments

New Products Launched:

No new product information is available.

Recent Developments in the Company:

Offering new insights on Power BI with features such as Custom Visuals, Bookmarks, and Natural Language Queries.

Addressing challenges in big data, business automation, and unbiased analytics models.

New Features Added to Existing Products:

Leveraging Power BI for data-driven insights.

Introducing new strategies to overcome big data obstacles.

New Partnerships:

No information is available.

Contact Information

Headquarters Address:
Level 35, One International Towers
100 Barangaroo Avenue
Sydney NSW 2000

Phone Number:
+61 2 72025765

Email:
info@nikqik.com

Follow Us:
[LinkedIn](https://www.linkedin.com/company/nikqik-technologies)

Locations: