Company Research Report: NinjaOne

1. Company Overview

Name:

NinjaOne

Mission:

NinjaOne was founded on the simple idea to put the customer first and simplify the complexity in IT.

Founded:

• Year: 2013

• Founders: Sal Sferlazza and Chris Materese

Key People:

• Sal Sferlazza: CEO and Founder

• Chris Matarese: President, CFO, and Founder

• Other notable leadership members include:

• Roy Luo (General Partner at ICONIQ Growth)

• Andrew Collins (Managing Director at Summit Partners)

• Gerhard Watzinger (Chairman at CrowdStrike)

• Robert Gibbons (Chief Technology Officer)

Headquarters:

Austin, Texas, USA

Number of Employees:

Over 1,000 employees globally

Revenue:

No information is available.

Known For:

NinjaOne is known for its IT platform focusing on endpoint management, security, and visibility. It is consistently ranked #1 for its world-class support and is a top-rated software on G2 in multiple categories.

2. Products

Products Offered:

• Remote Monitoring and Management (RMM): Automates IT management and improves technician efficiency.

• Endpoint Management: Provides visibility, control, and automates IT tasks for endpoint management.

• Patch Management: Automates cross-OS patch management to improve zero-day and problem patch management.

• Backup Solutions: Cloud-native backup solution focuses on ransomware recovery.

• Mobile Device Management (MDM): Manages mobile devices (Android and Apple) seamlessly.

• Ticketing, Documentation, and More: Integrated tools for comprehensive IT management.

Key Features of Products:

• Endpoint Management: Automates tedious IT tasks and supports endpoints across various operating systems.

• RMM: Offers policy-based management, proactive alerting, and cloud-native solutions.

• Mobile Device Management: Tracks inventory, provision devices, and manages configurations remotely.

• Backup: Provides encrypted backups in the cloud with multi-factor authentication for secure data management.

3. Recent Developments

Recent Developments:

• Acquisition Intent: Announced intent to acquire Dropsuite, a leader in SaaS backup and data protection.

• Funding: Secured $231.5 million in Series C funding led by ICONIQ Growth, valuing the company at $1.9 billion.

• Partnerships: Collaborated with CrowdStrike to provide full-spectrum endpoint protection.

New Products/Features:

• Announced the release of NinjaOne 7.0 featuring Compound Conditions, Warranty Tracking, Patch Intelligence AI, and enhancements in MDM to streamline IT operations.

• Introduced Mobile Device Management to manage both Android and iOS devices from a single platform.

Partnerships:

• Strategic partnership with CrowdStrike to deliver comprehensive cybersecurity solutions.

• Focused on enhancing and supporting its channel partners, receiving a 5-Star rating from CRN Partner Program Guide in 2024.

Conclusion

NinjaOne continues to establish itself as a leader in IT management solutions through innovation in endpoint management and securing strategic partnerships. By focusing on customer-centric solutions and automation, NinjaOne addresses the challenges faced by modern IT teams in a rapidly evolving digital landscape.