Northeast Pediatric Associates, PA (NEPA)
Overview
Northeast Pediatric Associates, PA (NEPA) is a well-established pediatric healthcare provider with over 40 years of experience. It serves the Texas regions of Castroville, Schertz, San Antonio, and Spring Branch. NEPA specializes in comprehensive pediatric care for patients ranging from newborns to adolescents up to 19 years of age. The practice is committed to delivering integrative, patient-centered healthcare that encompasses a wide array of services like newborn care, sports physicals, ADHD management, and wellness checkups, striving to ensure healthy and long lives for children.
Services
NEPA offers diverse pediatric services, including:
- Abdominal Pain Management: Tailored treatment plans for children experiencing abdominal discomfort.
- Nutrition and Asthma Treatment: Evidence-based management strategies for nutrition-related issues and asthma.
- Vaccination and Immunization: Regular immunizations, including COVID-19 testing and management, per pediatric guidelines.
- Behavioral and Mental Health Support: Expertise in handling ADHD and other mental health challenges.
- Telemedicine and After-Hours Care: Provision of online consultations and emergency after-hours care.
Strategic Locations
NEPA operates from five strategic locations to enhance accessibility:
1. 8606 Village Drive, Suite A, San Antonio, TX 78217
2. 300 E. Sonterra Blvd, Suite 320, San Antonio, TX 78258
3. 5000 Schertz Parkway, Suite 202, Schertz, TX 78154
4. 1028 Country Lane, Castroville, TX 78009
5. 18772 Forty Six Pkwy, Building 6, Suite 603, Spring Branch, TX 78070
Professional Team
The NEPA team comprises board-certified pediatricians and certified nurse practitioners:
- Dr. Elizabeth Hagee: Specializes in pediatric and adolescent medicine.
- Dr. Ike Pauli: Long-standing contributor to the practice's success.
- Dr. Amanda Carpenter and Dr. Sarah Stafford: Actively involved in comprehensive pediatric care.
- Dr. Robert Trimble: Highly regarded for his compassionate approach to patient care.
Reputation and Patient Engagement
NEPA enjoys a strong reputation in the community, consistently receiving 4.9/5 ratings from patient testimonials. The care provided by practitioners, particularly Dr. Trimble, is frequently praised for professionalism and thoroughness.
Financial and Operational Highlights
- Annual Revenue: Estimated between $1 million and $10 million.
- Employee Count: 18, including crucial administrative roles such as Office Manager and Billing Manager held by Jeriann Pica and Terry Bridges.
Insurance Partnerships
NEPA accepts most major insurance plans, facilitating flexibility and convenience for families. Parents are advised to directly contact the office for insurance inquiries.
Commitment to Quality
NEPA emphasizes preventive healthcare and parent education, focusing on regular physical exams and proactive diagnosis and treatment. Special attention is given to nurturing the strengths of children with ADHD through personalized strategies that foster creativity and resilience.
Technological Utilization
The practice leverages various technologies to enhance operations, including communication systems, security software, and productivity tools like Microsoft Word and Excel.
Competitors
NEPA faces competition from several pediatric healthcare providers:
1. Compass Pediatrics: Under 25 employees, with revenue below $5 million.
2. Towne Lake Primary Care: Approximately 6 employees, generating $637,000 in revenue.
3. Arundel Pediatrics: Employs 24 individuals, with $1.8 million in revenue.
Other competitors include St. Luke's Penn, Duke City Primary Care, Family Practice Associates of Lexington, PSC, and Geriatric Post-Acute Specialists.
Strategic Endeavors
NEPA is pursuing growth through digital transformation and technological innovation, particularly focusing on its Schertz, TX location. Recent hiring efforts target digital transformation roles, Microsoft technology expertise, and project management to enhance strategic capacities.
Additional Context
To distinguish itself in a competitive market, NEPA emphasizes specialized pediatric care and exceptional customer satisfaction, leveraging these strengths in sales engagement and strategic outreach.
