Company Research Report: Novus Entertainment Inc.

Company Overview

• Name: Novus Entertainment Inc.

• Mission: Novus aims to revolutionize Internet, TV, and phone services, providing the most cutting-edge solutions to select buildings within Metro Vancouver.

• Founded: The exact founding date is not specified, but Novus has been specializing in high-rise buildings since 1996.

• Key People:

• Donna Robertson (Retired 2021 after 22 years as Co-President & CLO).

• Chris Marett (Co-President & CFO).

• Headquarters: Located in Metro Vancouver, British Columbia.

• Number of Employees: Not specified.

• Revenue: No information is available.

• Known For: Novus is renowned for its high-speed fibre optic network offering Internet, TV, and phone services with a focus on reliability and customer satisfaction.

Products

Internet Services

• Novus 1 GIG:

• Price: $50/month for two years.

• Features: Unlimited data, symmetrical speeds, no contracts.

• Internet 100:

• Price: $50/month.

• Speed: Up to 100 Mbps download and upload.

• Features: Unlimited data using a secure fibre optic connection.

• Internet 500:

• Price: $60/month.

• Speed: Up to 500 Mbps download and upload.

• Features: Superior streaming and uploads.

• Internet 1000:

• Price: $70/month (on sale for $50/month).

• Speed: Up to 1000 Mbps download and upload.

• Features: Features the latest WiFi 6 router.

• Internet 2500:

• Price: $95/month.

• Speed: Up to 2500 Mbps download and upload.

• Features: Includes WiFi 6 router for an ultra-fast Wi-Fi experience.

TV Services (Beam TV)

• TV Lite:

• Features: Access to 25 channels with 100 music channels, including Video On Demand.

• Customization: Allows additional channel purchases, offering flexibility in channel selection.

Phone Services

• Novus Phone Plan:

• Price: $10 per month for the first year.

• Features: 13 premium features with unlimited local calling, unlimited long-distance packs available, and call forwarding.

• Long Distance Add-ons: Plans offering 500 minutes or unlimited calling within North America or selected Asian countries.

Recent Developments

• Rebranding Initiative (July 2024): Novus launched a rebranding effort, positioning itself as "The feel-good network," focusing on friendly and inclusive communication.

• Participation in Community Events:

• Novus joined the Vancouver Pride Parade for the first time, emphasizing inclusivity and partnership with the 2SLGBTQAI+ community.

• Actively engaged in the Vancouver Sun Run providing support and resources.

• Cybersecurity Initiatives: Novus highlighted cybersecurity awareness, promoting tips to protect against digital threats like phishing and malware.

• Service Enhancements: Recent product upgrades have seen the introduction of symmetrical Internet speeds across all plans, enhancing customer experience.

Partnerships and Alliances

• WILL Creative: Novus collaborated with WILL Creative for its comprehensive rebranding initiative.

• Calix Partnership in 2021: Partnered to enhance broadband solutions, emphasizing high-speed Internet services.

Conclusion

Novus Entertainment Inc. continues to strengthen its presence in the telecommunications market through innovative service offerings and a community-focused approach. With its recent rebranding emphasizing a feel-good network experience and active involvement in community events, Novus engages both its technology and client-centric strengths to drive its business and service forward.