nShift is a global leader in delivery and experience management (DMXM) software, providing comprehensive solutions that streamline shipping processes for e-commerce businesses and logistics providers. Established in 2021 through the consolidation of four pioneering e-commerce, delivery, and return management brands, nShift is headquartered in Oslo, Norway.
Company Overview
- Headquarters: Oslo, Norway
- Founded: 2021
- Employees: Approximately 500
- Revenue: $163.3 million
- Website: www.nshift.com
Product Offerings
nShift's DMXM platform encompasses several key solutions:
- nShift Checkout: Enhances the customer experience by offering a variety of delivery methods at checkout, including dynamic options and pick-up/drop-off services.
- nShift Ship: Optimizes multi-carrier shipping processes, leveraging a network of over 1,000 carriers to provide flexibility and meet diverse customer needs.
- nShift Track: Improves post-purchase experiences with superior tracking capabilities, ensuring customers are informed throughout the delivery process.
- nShift Emissions Tracker: Facilitates emissions tracking and reporting, enabling retailers to manage complex reporting requirements and reduce their carbon footprint.
Market Position and Recognition
In 2024, Gartner® recognized nShift as a Representative Vendor in its "Market Guide for Multicarrier Parcel Management Solutions." The report highlighted the anticipated 40% increase in global parcel delivery volumes by 2028 and emphasized the critical role of multi-carrier parcel management in managing costs and maximizing capacity.
Customer Success
nShift's solutions have significantly contributed to the growth of its clients. For instance, Hairlust, an environmentally-focused hair care company, reported a 615% increase in orders shipped and a 642% growth in revenues after implementing nShift's DMXM platform. The partnership enabled Hairlust to expand its customer base to over 500,000 consumers across more than 80 countries.
Competitive Landscape
In the shipping and fulfillment sector, nShift holds a market share of approximately 0.10%, ranking #28 among competitors. Key competitors include Magento Shipping (42.61% market share), FedEx (31.47%), and Sendcloud (9.11%).
Strategic Initiatives
nShift has pursued strategic growth through mergers and acquisitions. In 2021, the company acquired Webshipper ApS, Unifaun Group, Returnado, and Consignor Group, expanding its capabilities and market reach.
