New York State Office of General Services (OGS) Market Research Report

Background

Overview

The New York State Office of General Services (OGS) is a pivotal state agency established in 1960 to provide essential support services for the operations of state government. Over the decades, OGS has expanded its scope to offer a comprehensive range of services to state agencies, local governments, and the public. The agency's mission encompasses managing and leasing real property, designing and constructing facilities, contracting for goods, services, and technology, and delivering a broad spectrum of support services. OGS is committed to providing innovative solutions, integrated services, and best value in support of cost-effective operations and responsible public stewardship.

Mission and Vision

OGS's mission is to manage and lease real property, design and build facilities, contract for goods, services, and technology, and deliver a wide array of support services. The agency aims to provide government and nonprofit agencies with innovative solutions, integrated services, and best value, supporting cost-effective operations and responsible public stewardship.

Primary Area of Focus

OGS focuses on several key areas:

• Real Property Management: Overseeing the administration and daily operations of numerous state-owned buildings, including major office complexes and ancillary structures.

• Design and Construction: Providing architectural, engineering, and construction management services for state facilities, ensuring projects meet quality standards and are completed efficiently.

• Procurement Services: Managing centralized contracts for commodities, services, and technology, facilitating cost-effective purchasing for state agencies and other public entities.

• Support Services: Offering a range of services such as interagency mail and freight, printing and copying, disposal of surplus state equipment, and distribution of USDA surplus food supplies.

Industry Significance

As a central agency within New York State, OGS plays a critical role in ensuring the efficient operation of state government functions. By centralizing various support services, OGS contributes to cost savings, operational efficiency, and the effective delivery of public services. The agency's work in managing real estate and facilities, overseeing construction projects, and streamlining procurement processes has a significant impact on the state's infrastructure and service delivery.

Key Strategic Focus

Core Objectives

• Operational Efficiency: Streamlining processes to reduce costs and improve service delivery across state agencies.

• Sustainability and Resiliency: Implementing programs and initiatives that promote environmental sustainability and enhance the resilience of state facilities.

• Innovation in Procurement: Adopting innovative procurement practices to ensure cost-effective purchasing and support a diverse range of vendors.

Specific Areas of Specialization

• Real Estate and Facilities Management: Expertise in managing a vast portfolio of state-owned properties, including office buildings, historic sites, and other facilities.

• Design and Construction Services: Providing comprehensive services from project inception through completion, ensuring adherence to quality standards and budget constraints.

• Centralized Procurement: Managing a wide array of contracts for goods, services, and technology, facilitating efficient purchasing for state agencies and other public entities.

Key Technologies Utilized

• Integrated Facility Management Systems: Utilized for efficient management of real estate and facilities.

• Project Management Software: Employed to oversee design and construction projects, ensuring timely and within-budget completion.

• E-Procurement Platforms: Implemented to streamline procurement processes and enhance transparency.

Primary Markets or Conditions Targeted

• State Agencies: Providing support services to various state departments and offices.

• Local Governments: Offering services to municipalities and local authorities.

• Nonprofit Organizations: Supporting eligible nonprofits with procurement and facility management services.

• Educational Institutions: Assisting schools and universities with procurement and facility needs.

Financials and Funding

Funding History

As a state agency, OGS's funding is primarily derived from the New York State budget, with appropriations allocated annually. The agency's budget supports a wide range of services, including real estate management, construction projects, and procurement operations.

Total Funds Raised

Specific figures regarding total funds raised are not publicly disclosed, as OGS operates within the state budget framework.

Recent Funding Rounds

Detailed information about recent funding rounds is not applicable, as OGS is a government agency funded through the state's budgetary process.

Notable Investors

As a public entity, OGS does not have investors in the traditional sense. Its funding is provided by the state government, which allocates resources based on the agency's operational needs and strategic priorities.

Intended Utilization of Capital

The capital allocated to OGS is utilized across various programs and services, including:

• Facility Maintenance and Operations: Ensuring the upkeep and efficient operation of state-owned properties.

• Construction Projects: Funding new construction and renovation projects for state facilities.

• Procurement Services: Managing contracts and purchasing activities to support state agencies and other public entities.

• Support Services: Providing essential services such as mail distribution, printing, and surplus equipment disposal.

Pipeline Development

Key Pipeline Candidates

As a government agency, OGS does not operate a product development pipeline in the traditional sense. Instead, the agency focuses on the continuous improvement and expansion of its services to meet the evolving needs of state agencies and the public.

Stages of Clinical Trials or Product Development

Not applicable, as OGS is not involved in clinical trials or product development.

Target Conditions

OGS's services are designed to support a wide range of conditions, including:

• Facility Needs: Addressing the requirements of state-owned and managed facilities.

• Procurement Requirements: Meeting the purchasing needs of state agencies and other public entities.

• Operational Challenges: Providing solutions to enhance the efficiency and effectiveness of state operations.

Relevant Timelines for Anticipated Milestones

OGS operates on an annual budget cycle, with specific projects and initiatives planned and executed throughout the fiscal year. Timelines for milestones vary depending on the nature and scope of each project or service.

Technological Platform and Innovation

Proprietary Technologies

OGS utilizes various proprietary technologies to enhance its operations, including:

• Integrated Facility Management Systems: For efficient management of real estate and facilities.

• Project Management Software: To oversee design and construction projects.

• E-Procurement Platforms: Streamlining procurement processes.

Significant Scientific Methods

While OGS is not a research-focused entity, it employs best practices and methodologies in:

• Facility Management: Ensuring optimal operation and maintenance of state properties.

• Construction Management: Applying industry standards to deliver quality projects.

• Procurement Processes: Implementing efficient and transparent purchasing practices.

AI-Driven Capabilities

OGS is exploring the integration of artificial intelligence to:

• Predictive Maintenance: Anticipating facility maintenance needs to prevent downtime.

• Procurement Optimization: Enhancing purchasing decisions through data analysis.

• Operational Efficiency: Streamlining processes to improve service delivery.

Leadership Team

Executive Profiles

• Jeanette M. Moy: Commissioner of OGS, bringing two decades of executive experience in transforming and modernizing public and non-profit institutions.

• Sean Carroll: Chief Procurement Officer, overseeing the agency's procurement services and ensuring compliance with state regulations.

• Amanda Hoffman: Chief Human Resources Officer, responsible for managing human resources functions and supporting the agency's workforce.

• Germain Difo: Chief Risk Officer, focusing on identifying and mitigating risks to the agency's operations.

• Robert Lobdell: Project Director of Real Property and Facilities Management, overseeing the management and development of state-owned properties.

Key Contributions

• Jeanette M. Moy: Led initiatives to modernize OGS operations and improve service delivery.

• Sean Carroll: