Company Research Report: O'Brien Glass Industries Limited
Company Overview
Name, Mission of the Company
- Name: O'Brien® Glass Industries Limited
- Mission: To become the number one services company in Australia for vehicles, homes, and buildings.
Founding Details
- When Founded: No information is available
- Founder: No information is available
Key People in the Company
- Key People: The company's website and various news articles highlight several key people in various roles like Customer Solutions Consultants, Automotive Glass Technicians, and Branch Managers, but specific names of executive leaders are not provided.
Headquarters
- Headquarters: No information is available
Number of Employees
- Number of Employees: No information is available
Revenue
- Revenue: No information is available
Reputation
- What is the Company Known For: O'Brien® is most recognizable for its iconic jingle and its extensive services in vehicle glass, glazing, and now electrical and plumbing services. They pride themselves on delivering high-quality service with a focus on care, collaboration, genuineness, and drive.
Products
What Products Do They Offer
1. Vehicle Glass Services
- Description: Installation and repair of vehicle glass including windshields, rear, and side glass.
- Key Features: Utilizes latest technologies and a national network for swift service.
2. Home and Business Glass Services
- Description: Glass replacement services for homes and businesses.
- Key Features: Efficient and reliable service with high-quality glass options.
3. Electrical Services
- Description: Electrical repair and installation services.
- Key Features: Safety-oriented and performed by certified professionals.
4. Plumbing Services
- Description: Comprehensive plumbing services for homes and businesses.
- Key Features: Quick response times and highly skilled technicians.
High-Level Description of the Product
The company’s product range emphasizes reliable, quality service across various aspects of glass, electrical, and plumbing needs.
Key Features of Each of the Products
No additional key features are available beyond the descriptions provided above.
Recent Developments
Recent Developments in the Company
- International Women’s Day Celebration: O'Brien® celebrated with activities and a virtual event focusing on gender equity.
- Employee Development Programs: Programs like 'Develop' and 'Lead' for leadership skills.
- Wellbeing and Giving Back Programs: Initiatives combining physical and mental wellbeing with community support.
New Products Launched
- Fly-in, Fly-out Program: Allows technicians to travel and work in high-need areas during severe weather conditions.
- Vehicle Glass Advertisement Campaign: Highlighting inclusivity with female technicians, leading to a 131% increase in female technicians.
New Features Added to Existing Products
- Safety Programs: Enhanced safety measures including Job Hazard Analysis checklists and Safety Observations.
New Partnerships
- Community Engagement: Regular initiatives with organizations like Camp Quality for health and community support efforts.
Testimonials
The company features several employee testimonials reflecting job satisfaction and a supportive work environment:
1. Salma I | Customer Solutions Consultant: “My team is so amazing and supportive [...] we get to work together to help our customers every single day.”
2. Jack K | Automotive Glass Technician: “All the skills I need, all the support I need [...] my teammates have become like family to me.”
3. Sally P | Branch Manager: “One of the most rewarding experiences of my life [...] help my staff and branch to grow and excel together.”
4. Lachlan C | Glazier: “Sense of community [...] what makes it so easy to come into work each day and love what you do.”
5. Adrian Jackson | Acting Head of Safety: Emphasizes continuous learning and being supported through various roles and opportunities.
News and Articles
The company actively updates its community and employees on various issues:
- Career Opportunities: Highlighting available roles and career growth within the company.
- Training and Development: Emphasis on personal and professional development opportunities.
- Health and Safety: Ensures a safe workplace through multiple initiatives and leadership emphasis.
In summary, O'Brien® Glass Industries Limited is a well-established company with a strong service portfolio and an emphasis on employee development, safety, and inclusivity. The firm is recognized for its high level of customer service, innovation in employee engagement, and community involvement.
