Company Research Report: Oaky B.V.

Company Overview

• Name: Oaky B.V.

• Mission of the Company: To change the face of upselling and make it synonymous with comfort, delight, and memorable experiences by empowering guests to design their own stay.

• When was the company founded and by whom: Oaky was founded in 2013. Specific founders are not mentioned.

• Key People in the Company:

• Cristina Collado, Head of Marketing

• Loïc Gabriël, Head of Sales

• Saahil Karkera, VP of Customer Success

• Larry Chow, Head of Finance

• Paul Noome, Head of Product

• Clément Dénarié, Chief Revenue Officer

• Wouter Wisselink, Head of Product

• Gabriëlla Kanhai, HR Manager

• Where is the company headquartered: Amsterdam, Netherlands, and Singapore.

• Number of Employees: 50+

• Revenue of the Company: No information is available.

• What is the company known for: Oaky is known for its hyper-personalized hotel upsell software that enhances guest experiences and maximizes hotel revenues through automation and data-driven upselling strategies.

Products

• Hotel Upsell Software

• Pre-stay: Empowers guests to personalize their stay pre-arrival, boosting TRevPAR by up to 5% through automated upselling strategies.

• Front Desk: Automates upsell opportunities during check-in, facilitates real-time upsell prompts, and motivates teams through gamification.

• In-Stay: Allows guests to access upselling deals during their stay via QR codes and in-stay messaging, reducing team workload.

• Key Features:

• Guest segmentation for personalized upsells.

• Dynamic room upgrade pricing.

• Automated guest communication.

• Integration with PMS and other hotel systems.

• Deal Library with 100+ high-converting offers.

• Support for 25 languages.

Recent Developments

• What are the recent developments in the company:

• Introduction of Front Desk Upsell Automation in 2023.

• Expansion and enhancement of the data management system with a centralized Data Warehouse.

• Launch of Front Desk Upsell module to manage team commissions and points.

• Integration improvement with more posting rhythms planned for syncing with different PMS systems.

• New Products Launched:

• None mentioned specifically as new product launches, but enhancements and expansions in existing product capabilities have been highlighted.

• New Features Added to Existing Products:

• Data Warehouse for better upselling insights.

• Enhanced error notification systems to resolve integration issues quickly.

• Improved team rewards management system via the Front Desk Upsell module.

• Any New Partnerships:

• Partnership with Duetto to automate room upgrade pricing.

This structured report reflects the current and factual details provided on Oaky B.V., a leading player in the field of hotel upsell software solutions.