Company Research Report: Oil Stop LLC

Company Overview

• Name: Oil Stop LLC

• Mission: "We will serve people with excellence, humbly, with a servant's heart."

• Founded: 1988

• Founder: Larry Dahl

• Headquarters: 5330 Old Redwood Hwy., Suite C, Petaluma, CA 94954

• Key People:

• Scott Hempy - CEO & President

• Ryan Callaghan - Co-Chairman

• Nicholas Parisi - Co-Chairman

• Larry Dahl - Founder & Chairman Emeritus

• Kevin Krossber - Chief Operating Officer

• Other key executives include Alex Dzyuba, Arturo Lopez, Ben Enns, Brian Urschel, Cory Bond, Ernest Banks, Felipe Carreno Maldonado, Gary Woo, Harold Perez, Jay Ferrick, Jesse Almeida, Josh Hansen, Justin Boyd, Katie Gomon, Ken Swisher, Michael Bennett, Pedro Cruz, Petter Parelius, and Zach Nave.

• Number of Employees: No information is available.

• Revenue: No information is available.

• What the Company is Known For: Oil Stop LLC is renowned for its drive-thru oil change services and exceptional customer service. It is a leader in the West Coast's oil change market with a unique combination of efficient service and hospitality. The company operates over 30 locations, offering a trusted environment where only necessary maintenance is suggested to customers.

Products and Services

• Main Service: Oil Stop provides a convenient drive-thru oil change, where customers can remain in their vehicles, and as part of the service, enjoy a complimentary beverage.

• 33-Point Service: A comprehensive service that ensures thorough car care.

• Other Services:

• Cooling Service

• Transmission Service

• Fleet Services

Key Features

• Complimentary Beverage: Customers can enjoy while waiting for the service to complete.

• Customer Experience: Maintains a no-pressure environment ensuring only necessary maintenance is recommended, and offering a friendly and efficient service with a focus on hospitality.

• Customer Rating: Rated at 4.7 stars based on over 10,000 guest surveys.

Recent Developments

• New Partnerships and Community Engagement: Oil Stop is actively involved in community service, matching customer donations to various charitable organizations. Over the past 30 years, millions of dollars have been contributed to different charities.

• Expansion and Growth: No specific recent new product launches or features added to existing products are indicated.

Locations

Oil Stop LLC offers its services across more than 30 locations primarily concentrated on the West Coast of the United States.

Overall Customer Feedback

• Consistently positive reviews highlight Oil Stop’s exceptional customer service, friendly staff, and efficient operation, which results in repeat customer visits.

• Customers appreciate the comfort and convenience of staying in their vehicle during service, as well as the complimentary offerings and transparency in service recommendations.

Contact Information

• Guest Services: guestservices@oilstopinc.com

• Phone: 707.586.9934

• Fax: 707.795.0131

Oil Stop LLC believes in delivering high-quality service with humility and excellence, reflecting its foundational values in customer interactions and community involvement.