One Medical Company Research Report

Company Overview

• Name: One Medical

• Mission: One Medical is on a mission to make getting quality care more affordable, accessible, and enjoyable for all through a blend of human-centered design, technology, and an exceptional team.

• Founded By: Started by some of the best-trained physicians in the country. Specific individual founders are not mentioned.

• Headquarters: One Embarcadero Center, Suite 1900, San Francisco, CA 94111

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: One Medical is known for its membership-based primary care practice that offers a seamless blend of personalized health care both in-office and virtually. It is especially known for its human-centered design integrated with advanced technology.

• Key People: No information is available on specific key personnel.

Products and Services

Products Offered

• Primary Care Services:

• Comprehensive care covering preventive care, chronic care management, mental health concerns, and common illnesses.

• Membership Benefits:

• Includes a mobile app to schedule appointments, renew prescriptions, and communicate with providers.

• 24/7 virtual care through Video Chat.

• Seamless access to health records and care plans.

Key Features

• High-Technology Integration:

• Mobile app for ease of scheduling and communication.

• Digital health records for consistent care.

• Virtual consultation options available anytime.

• Compassionate Provider Network:

• A team of experts delivering personalized and consistent healthcare.

Recent Developments

• Acquisitions:

• On February 22, 2023, Amazon completed the acquisition of One Medical, enhancing its capacity to deliver quality healthcare.

• On September 1, 2021, One Medical acquired Iora Health, which expanded its capabilities in serving Medicare patients across 47 offices in the U.S.

• Partnerships:

• Collaboration with Hartford HealthCare to focus on seamless coordinated care.

• Programs and Recognition:

• The "Impact by One Medical" program for chronic care management demonstrated equitable improvements for diabetic patients.

• Recognized as one of America's Best Employers by Forbes for three consecutive years.

• Their Diabetes Prevention Program received preliminary recognition from the CDC.

• Technological Developments:

• Continued investment in technology-powered primary care models, linking virtual and physical services resulting in a 45% reduction in employer total costs, as per a study published in JAMA Network Open.

Additional Information

• Locations: One Medical has offices in numerous U.S. cities including, but not limited to, Atlanta, Austin, Boston, Chicago, New York, and San Francisco.

• Market Reach: With over 8,500 employer clients and a membership-driven model, One Medical serves individuals under 65, seniors, kids, and also offers business memberships.

• User Engagement: A significant portion, 45% of members, engage with One Medical's digital services monthly, indicating a robust digital adoption.

• Net Promoter Score: Greater than 90, reflecting high customer satisfaction.

In conclusion, One Medical is well-positioned in the healthcare industry with its innovative primary care approach, strong technological integration, and strategic partnerships. These advancements assure continued growth and expansion in the dynamic health services market.