One Step Retail Solutions Company Profile

Background

Founded in 1985, One Step Retail Solutions is a leading provider of retail technology and services, specializing in point-of-sale (POS) and inventory control systems for specialty retailers. With over 6,000 stores nationwide utilizing their solutions, the company has established itself as a significant player in the retail technology industry. Headquartered in Phoenix, Arizona, One Step Retail Solutions also maintains offices in Los Angeles, Boston, and New York City.

Key Strategic Focus

One Step Retail Solutions focuses on empowering retailers through comprehensive retail management systems, inventory planning, and managed IT services. Their core objectives include unifying the retail experience across all channels, implementing technology solutions on time and within budget, and providing ongoing support to ensure client success. The company leverages partnerships with leading technology providers to offer tailored solutions that address the unique challenges faced by retailers.

Financials and Funding

As of the latest available data, One Step Retail Solutions has an estimated annual revenue of $8.7 million, with approximately 48 employees. The company has not publicly disclosed specific funding details.

Technological Platform and Innovation

One Step Retail Solutions offers a range of technological platforms and services designed to enhance retail operations:

Teamwork Commerce: A unified cloud commerce platform providing tools for POS, order management, inventory management, and customer relationship management.

Retail Pro: A flexible retail management solution suitable for managing digital and physical stores across multiple countries.

NCR Counterpoint: An all-in-one retail management solution tailored for independent specialty retailers.

These platforms are integrated with services such as retail consulting, technology implementation, inventory planning, managed IT services, and custom development to provide a comprehensive solution for retailers.

Leadership Team

The leadership team at One Step Retail Solutions comprises experienced professionals dedicated to driving the company's mission:

Scott Kreisberg: CEO and Founder, leading the company since its inception in 1985.

Alicia Kreisberg: Chief Administrative Officer, overseeing administrative functions.

Brett Stoddard: Chief Operating Officer, managing daily operations.

Kevin McAdam: Senior Vice President of Retail, focusing on retail strategies.

Shelly Pennington: Director of People and Culture, responsible for human resources and company culture.

Joshua Fisher: Vice President of Operations, overseeing operational activities.

Dennison Stewart: Accounting Director, managing financial operations.

Competitor Profile

Market Insights and Dynamics: The retail technology industry is characterized by rapid innovation and a growing demand for integrated solutions that enhance customer experiences and streamline operations.

Competitor Analysis:

National Retail Solutions (NRS): Founded in 2015, NRS provides touch-screen POS systems and payment processing services, primarily targeting independent stores.

NewStore: Established in 2015, NewStore offers Omnichannel-as-a-Service, including mobile-first POS, order management, and inventory solutions for enterprise retail brands.

Strategic Collaborations and Partnerships

One Step Retail Solutions has established partnerships with several technology providers to enhance its service offerings:

Teamwork Commerce: A mobile, cloud-based omnichannel retail management solution.

Retail Pro: A global leader in retail management software.

NCR Counterpoint: An RMS that integrates front-end and back-office operations.

BigCommerce: A trusted B2C and B2B commerce solution provider.

Feedonomics: A market leader in product feed management.

Tulip: User-friendly and powerful mobile apps built for store associates.

Sophelle: Creating compelling customer experiences across various channels.

Management One: Expert inventory planning for retailers worldwide.

Operational Insights

One Step Retail Solutions differentiates itself through a comprehensive approach that includes functional business studies, detailed architectural reviews, unified integrations, project management, and proactive service. This methodology ensures that technology implementations are aligned with client goals, delivered on time, and within budget.

Strategic Opportunities and Future Directions

The company is poised to capitalize on the growing demand for unified commerce solutions by continuing to innovate and expand its service offerings. By leveraging its extensive partner network and focusing on delivering tailored solutions, One Step Retail Solutions aims to strengthen its market position and support retailers in navigating the evolving retail landscape.