Company Research Report
Company Overview
Name: OneAssist Consumer Solutions Pvt. Ltd.
Mission: "To provide Assistance and Protection for the things you are most dependent on, in your everyday lives. Anytime. Anywhere."
Founded: June 2011
Founders:
- Gagan Maini
- Subrat Pani
Key People:
- Gagan Maini (Co-Founder & Director)
- Subrat Pani (Co-Founder & Director)
- Saurabh Chandra (Co-founder & Chief Information Officer)
- Pankaj Sachdeva (Chief Finance Officer)
- Rajneesh Chatterjee (Chief Sales & Distribution Officer)
Headquarters: Mumbai, Maharashtra, India
Number of Employees: No information is available
Revenue: No information is available
What is the Company Known For:
OneAssist specializes in providing assistance and protection plans for various consumer needs including gadgets, mobile phones, home appliances, wallets, and financial protection services. They serve over 1.6 crore+ customers, covering more than 44,000+ pin codes across India. The company is highly rated with 4.5 on the App Store and 4.7 on Play Store from tens of thousands of reviews.
Products
Mobile Protection
Products Offered: Damage Protection, Extended Warranty, Repair Service Plan
- High-Level Description:
- Damage Protection: Covers future damages due to accidents and liquid spills.
- Extended Warranty: Covers malfunctions and breakdowns post-manufacturer's warranty.
- Repair Service Plan: Offers free pickup & drop services and quality repairs from brand-authorized service centers.
- Key Features:
- Protection for damages, liquid spills, and defects.
- Hassle-free claim process with free doorstep services.
- Available for new and old devices.
ID Fence
Products Offered: Identity and Financial Fraud Monitoring
- High-Level Description: 24/7 digital identity monitoring, providing real-time alerts for online data theft and credit score monitoring.
- Key Features:
- Protects bank accounts, debit/credit card information, and personal IDs.
- PCI DSS compliant for secure data handling.
- Provides real-time alerts and recommended actions for potential breaches.
Home Appliances Protection (Multi AMC Lite)
Products Offered: Extended Warranty and Maintenance Plans
- High-Level Description: Protection plans for new and old home appliances, covering various devices like AC, TV, refrigerator, etc.
- Key Features:
- Servicing by verified experts.
- Unlimited breakdown support and zero labor charge.
- Easy claim process with guaranteed service resolution.
Wallet Protection
Products Offered: Emergency Assistance and Card Protection
- High-Level Description: Protects against loss or fraud, emergency travel assistance.
- Key Features:
- 24/7 call center assistance for card blocking.
- Emergency travel assistance and hotel bill settlement.
- Covers up to 5 lakhs in financial protection.
Wearables Protection
Products Offered: Damage Protection, Extended Warranty
- High-Level Description: Protection plans for smartwatches and wearables against damages and malfunctions.
- Key Features:
- Coverage for accidental and liquid damages.
- Free doorstep pickup & delivery.
- Authorized service center repairs.
Laptops Protection
Products Offered: Extended Warranty, Accidental & Liquid Damage
- High-Level Description: Comprehensive protection for laptops covering malfunctions and damages.
- Key Features:
- 24/7 customer care and free doorstep services.
- Only genuine parts used for repairs.
- Covers manufacturing defects, accidental and liquid damages.
Furniture Protection
Products Offered: Extended Warranty for various furniture items
- High-Level Description: Maintenance and repair plans for different types of furniture.
- Key Features:
- Covers maintenance like conditioning and cleaning.
- Verified experts for repair and restoration services.
- Convenient at-home services.
Fin-Protect
Products Offered: Financial Protection Plans
- High-Level Description: Monitoring and protection of financial assets like bank accounts, credit/debit cards, and UPI IDs.
- Key Features:
- 24/7 dark web monitoring and instant alerts.
- Monthly credit score monitoring.
- Emergency cash assistance and card blocking services.
Recent Developments
New Products Launched:
- WarrantyCare: An all-in-one place to manage device warranties with features like brand support, invoice storage, and warranty expiry alerts.
- New Repair Service Plan for Mobiles: Free pickup & drop services for mobile repair from authorized centers.
New Features Added:
- ID Fence: Real-time alerts and monthly credit report.
- Home Appliance Plans: Introduced AC servicing and gas top-up feature in the Multi AMC Lite plan.
New Partnerships:
- Backed by leading insurers for various protection plans.
- Integration with communication service providers for streamlined customer notifications and updates.
No information is available for annual revenue, exact number of employees, or detailed breakdown of revenue sources.