Online24x7 - Comprehensive Analysis Report
Summary
Online24x7 is an IT services and software development company established in 2010. It is dedicated to facilitating digital transformation for businesses globally by leveraging Microsoft platform technologies. The company's mission is to empower organizations with innovative Microsoft platform solutions to drive digital transformation, enhance operational efficiency, and create sustainable competitive advantages. Online24x7 has grown into a global organization, serving clients across multiple continents, and holds the prestigious Microsoft Gold Partner status, underscoring its deep expertise and significance within the Microsoft ecosystem. The company focuses on technical excellence, innovative solutions, and a strong commitment to client success.
1. Strategic Focus & Objectives
Core Objectives
Empower Digital Transformation: To enable organizations worldwide with innovative Microsoft platform solutions that drive digital transformation.
Enhance Operational Efficiency: To improve the operational efficiency of client businesses through expert technology implementation.
Create Sustainable Competitive Advantages: To help clients achieve and maintain competitive advantages in their respective markets.
Unlock Growth and Innovation: To leverage expert implementation of suitable technology to foster growth and innovation for businesses of all sizes.
Specialization Areas
Online24x7 specializes in delivering cutting-edge software development services with a primary focus on Microsoft platform solutions. These include:
Microsoft Dynamics 365: Covering CRM (Customer Relationship Management), Finance & Operations, and Business Central for comprehensive enterprise resource planning.
Power BI: For advanced business intelligence and data visualization.
SharePoint: For robust collaboration and content management.
Power Platform: For low-code development, including Power Apps, Power Automate, and Power Virtual Agents.
Azure Cloud Infrastructure: For scalable, secure, and reliable cloud computing services.
Microsoft 365 Integrations: For enhanced productivity and integrated business applications.
Tailored Services: Implementations, custom development, system integration, data and cloud migrations, business intelligence & analytics, and post-implementation managed support and training.
Target Markets
Online24x7 serves a broad range of industries, assisting businesses in modernizing operations, enhancing customer experiences, and driving innovation through intelligent cloud solutions. Key market segments include:
Manufacturing
Energy & Utilities
Healthcare
Government
Financial Services
Retail
Logistics
Mining
Construction
Professional Services
The company's solutions are purpose-built for project-based businesses, focusing on optimizing utilization, profitability, and knowledge as primary assets.
2. Financial Overview
Funding History
Online24x7 India Pvt. Ltd. is a private company and has not raised any funding rounds to date.
Authorized Share Capital: INR 500,000.00
Paid-Up Capital: INR 500,000.00
Estimated Revenue Range: Between 50 to 150 crores as of February 25, 2025.
Last Annual General Meeting (AGM): Held on December 30, 2023.
Last Balance Sheet Filed: March 31, 2023.
3. Key Services
Online24x7 offers a comprehensive suite of services centered around Microsoft technologies, enabling clients to achieve digital transformation and operational excellence.
Dynamics 365 Implementation & Customization: Deploying and tailoring Dynamics 365 solutions for CRM, ERP, and field service management, optimized for various business needs.
Cloud & Data Migrations: Comprehensive migration services from legacy systems (e.g., SAP, Oracle, Salesforce, QuickBooks, Google Workspace, on-premise infrastructure) to Azure cloud, with methodologies ensuring zero data loss and minimal downtime across 28 documented migration paths.
Business Intelligence & Analytics: Delivering solutions using Power BI for real-time dashboards and data-driven insights.
SharePoint & Collaboration Solutions: Architecting modern SharePoint solutions for enterprise clients, including content management, knowledge graphs, and collaboration portals.
Power Platform Development: Building low-code/no-code applications, automating workflows, and creating virtual agents using Power Apps, Power Automate, and Power Virtual Agents.
Azure Cloud Infrastructure & DevOps: Building and maintaining cloud infrastructure on Microsoft Azure, implementing Azure DevOps CI/CD pipelines for modern development, automated testing, and infrastructure as code.
Managed Support & Training: Providing post-implementation support and training to ensure long-term success and user adoption.
Project Delivery Platforms: Developing end-to-end platforms that integrate time/expense capture, resource allocation, and real-time project P&L tracking.
AI-Powered Resource Scheduling: Utilizing skills taxonomy to match consultants to project requirements and maintaining competency profiles and certifications through D365 HR.
4. Technology & Innovation
Online24x7 leverages its deep expertise across the entire Microsoft ecosystem, applying proficiency in core platforms to develop innovative solutions.
Technology Stack
Core Platforms: Microsoft Dynamics 365 (CRM, ERP), Power BI, SharePoint, Power Platform (Power Apps, Power Automate), Azure Cloud Services, and Microsoft 365.
Development Tools: Azure DevOps for CI/CD pipelines, modern development, automated testing, and infrastructure as code.
AI Integration: AI-powered resource scheduling with skills taxonomy; centralized knowledge repositories with AI-powered search; SharePoint knowledge graphs with automated tagging and taxonomy management.
Proprietary Developments and Methodologies
Migration Methodologies: Documented processes for 28 different migration paths ensuring minimal downtime and data integrity during transitions from legacy systems to Azure.
Project Delivery Platforms: End-to-end platforms for time/expense capture, resource allocation, and real-time project P&L tracking.
Knowledge Management Solutions: SharePoint knowledge graphs with automated tagging, Power Apps proposal builders with template libraries, and insights derived from past successful projects.
Real-time Analytics: Implementation of dynamic Power BI dashboards for live operational and business analytics.
5. Leadership & Management
Executive Team
Sunil Lohan
Position: Managing Director, Online24x7 India Private Limited.
Professional Background: Appointed Managing Director on April 20, 2012.
Sube Singh
Position: Director, Online24x7 India Private Limited.
Professional Background: Appointed Director on October 20, 2020.
Anil Kumar Lohan
Position: Director, Online24x7 India Private Limited.
6. Talent and Growth Indicators
Hiring Trends and Workforce
Online24x7 India Pvt. Ltd. has approximately 190 employees as of February 25, 2025. The company maintains a global presence, serving clients across more than 25 countries and having delivered over 1000 projects to more than 500 clients, demonstrating over 15 years of industry excellence.
Current open positions indicate continuous growth and a strategic focus on expanding technical and project management capabilities within the Microsoft ecosystem, with roles such as:
Dynamics 365 Lead: Requiring 5+ years of experience, remote/hybrid.
Power BI Specialist: Requiring 3+ years of experience, remote.
SharePoint Architect: Requiring 7+ years of experience, hybrid, focusing on modern SharePoint solutions and enterprise migration projects.
Azure Cloud Engineer: Requiring 4+ years of experience, remote, focused on building and maintaining Azure cloud infrastructure.
Technical Project Manager: Requiring 5+ years of experience, hybrid, managing complex Microsoft platform projects.
Junior Developer: Requiring 1-2 years of experience, remote, offering skill development in Microsoft technologies.
Company Growth Trajectory
The recruitment for specialized technical and project management roles across various experience levels, combined with a significant track record of projects and clients globally, indicates a continuous growth trajectory. The company culture is described as embracing innovation, collaboration, and continuous learning, with a strong investment in professional development and career growth to support its expansion.
7. Social Media Presence and Engagement
Digital Footprint
Online24x7 maintains a digital presence across various platforms.
Website & Blog: The company's website features a blog section that provides extensive insights and best practices on Microsoft technologies and digital transformation. This platform is used for thought leadership and content marketing.
Thought Leadership: Recent blog posts cover key industry topics such as Azure DevOps CI/CD Pipelines, Power BI Real-Time Dashboards, Azure Migration Best Practices, and Azure Cost Optimization strategies, showcasing their focus on current trends and solutions.
Communication Channels: Contact options include WhatsApp and Microsoft Teams, indicating modern and accessible communication strategies.
8. Recognition and Awards
Industry Recognition
Online24x7's commitment to excellence and adherence to high industry standards is validated through several certifications and recognitions:
Microsoft Gold Partner: This status signifies a premier partnership with Microsoft, recognizing the company's significant expertise and commitment to delivering high-quality solutions within the Microsoft ecosystem.
ISO 9001 Certified: Demonstrates adherence to international standards for Quality Management Systems.
ISO 27001 Certified: Highlights the company's commitment to Information Security Management Systems.
CMMI Level 3 Certified: Attained for Process Maturity Excellence, indicating a high level of process maturity in their operations and project delivery.
Notable Achievements
The company highlights its impact through significant metrics:
Over 500 happy clients.
Over 1000 projects delivered.
Serving clients in over 25 countries.
Reflecting more than 15 years of excellence in the industry.
9. Competitive Analysis
Major Competitors
Online24x7 operates in a competitive IT services and Microsoft solutions integration market, competing with a diverse range of companies, including other Microsoft Gold Partners, system integrators, and IT consulting firms specializing in similar technologies.
Workday: A provider of cloud-based financial management, enterprise performance management (EPM), and human resources (HR) software.
Visma: Offers cloud-based enterprise resource planning (ERP) software and other business solutions.
UST: Provides data analytics, cloud modernization, management strategy, and digital transformation services.
Online24x7 differentiates itself through its deep and singular focus across the entire Microsoft ecosystem, its commitment to delivering tailored solutions for a wide array of industries, and its specialized approach to optimizing specific business models, particularly for project-based professional services. Their comprehensive migration capabilities and adherence to high process maturity standards (CMMI Level 3) further distinguish their market position.
10. Market Analysis
Market Overview
The market for Microsoft platform solutions, digital transformation services, and cloud computing is experiencing robust growth. Businesses across various sectors are continually increasing their adoption of cloud technologies and integrated business applications. This adoption is driven by the need to enhance operational efficiency, improve customer engagement, and enable data-driven decision-making.
Growth Potential
Online24x7 operates within a highly dynamic market characterized by continuous technological advancements, particularly in areas like Artificial Intelligence (AI), machine learning, and advanced analytics. These technologies are increasingly integrated into Microsoft's offerings, such as Power BI and Azure services, driving further demand. The need for expert partners capable of implementing and managing complex Microsoft ecosystems remains high, especially for organizations undergoing migrations from legacy systems and those requiring customized solution development. The ongoing shift towards cloud-first strategies presents significant opportunities for companies like Online24x7 that specialize in these migrations and cloud enablement.
11. Strategic Partnerships
Online24x7's most significant strategic partnership is with Microsoft itself.
Partner Organization: Microsoft
Nature of Partnership: Online24x7 holds the prestigious Microsoft Gold Partner
