Market Research Report: Oomi
Company Overview
- Company Name: Oomi
- Mission of the Company: To provide complete, reliable, and technologically advanced platform and services to organizations who want to focus on changing the world for their members, supporters, and stakeholders.
- Founded: Centrepoint Computer Services, the author and service provider of Oomi, was founded by Sarfraz Ahmad in 1991.
- Key People:
- Sarfraz Ahmad, Chief Executive & Founder
- Rob Barr, Director of Strategy
- Joel Trotman, Director of Sales
- Georgie Howard, Director of Operations
- Nasir Din, Head of Delivery
- Rauf Gill, Support Manager
- Philip Walters, Customer Success Manager
- Subhan Ahmad, Account Manager
- Farshad Vahdat, Head of Digital Services
- Charlotte Barker, Solution Delivery Manager
- Steve Smith, Training Manager
- Headquarters: Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD, UK
- Number of Employees: Over 70 staff
- Revenue: No information is available
- Known For: Oomi is known for creating flexible and adaptable membership management solutions in the not-for-profit sector (NFP), specializing in the functionality-rich core CRM combined with digital and web services to deliver operational efficiencies.
Products
- Oomi CRM:
- A web-based modular CRM offering operational efficiency with a wide range of modules designed for the membership and NFP sector. Known for its powerful functionality and customization capabilities, Oomi CRM is cloud-based, providing access anytime, anywhere on any device.
- Key Features:
- Membership management
- Events management
- Finance
- Campaigns & Fundraising
- Awards management
- Product sales
- Case management
- Committee management
- Sales management
- Education & exams
- Training courses
- Accreditations
- Social media integration
- Digital & Web Services:
- Focused on the design, development, and maintenance of client websites and membership portals that support member self-service, integrating fully with CRM.
- Key Features:
- Creative website design, branding, and style guides
- CMS development and maintenance
- API integration
- Web hosting and digital consultancy
- Online Communities Platform:
- Provides a versatile platform for member engagement, facilitating discussions, sharing, and secure interactions.
- Key Features:
- Discussions and member directory
- Event management
- Private messaging
- File sharing
- Robust moderation and insightful reporting
Recent Developments
- New Chief Operating Officer Appointment: Oomi has recently appointed a new Chief Operating Officer to support continued growth (October 28, 2024).
- Partnership with Tpas: Tpas, England's leading tenant engagement experts, have selected Oomi to provide a new membership management CRM. Key integrations for Tpas include Xero accounting, Stripe for payments, Mailchimp for email management, and Zoom for virtual meetings.
- Awards and Recognition: British Mensa won the Memcom Excellence Award, partly facilitated by their association with Oomi.
- Product Updates: Oomi continues to develop and integrate systems such as event management, finance modules, and member self-service portals to provide holistic services to its clientele in the not-for-profit sector.
Conclusion
The report showcases Oomi as a significant provider of membership management solutions within the not-for-profit sector, with a comprehensive suite of products and services designed to facilitate and enhance operational efficiencies. With a commitment to innovation and customer-centric solutions, Oomi remains a leader in its domain, continually investing in and expanding its offerings to meet the dynamic needs of its clients.