Openclaims Company Profile

Background

Openclaims is a Netherlands-based company specializing in providing Software-as-a-Service (SaaS) solutions for the insurance and automotive industries. Founded in 2015, the company's mission is to digitize and automate claims and repair management workflows, enhancing efficiency and customer satisfaction. Openclaims leverages low-code technology to offer scalable and secure platforms that integrate seamlessly with existing enterprise systems.

Key Strategic Focus

Openclaims focuses on delivering data-driven solutions that optimize the distribution of damaged vehicles among repair shops, streamline customer-related processes, and digitize internal workflows. The company's core objectives include reducing repair costs, enabling frictionless repair processes, and increasing customer satisfaction. By utilizing low-code development platforms, Openclaims ensures rapid deployment and adaptability to client-specific needs.

Financials and Funding

Since its inception, Openclaims has raised approximately $7.45 million in funding. Notable investors include:

Jeroen Morrenhof: Angel investor and board member.

Knight Capital: Private equity firm.

MaasInvest: Growth/expansion investor.

InsurTech Hub Munich: Accelerator/incubator.

Tablomonto: Venture capital firm.

The capital raised has been utilized to enhance product offerings, expand market reach, and invest in technological innovations.

Technological Platform and Innovation

Openclaims' platform is built on a cloud-native architecture, ensuring scalability and reliability with a 99% uptime. Key technological features include:

Enterprise-Grade Security: ISO27001 certified, with encrypted data and secure cloud hosting.

Developer-Friendly: Open APIs designed for seamless integration with leading ERP, CRM, and accounting tools.

Seamless Integrations: Works with existing enterprise systems to facilitate smooth operations.

Notable proprietary technologies and methodologies include:

Custom Insights Environment: Allows clients to upload their own data into Openclaims' insights environment, enabling improved analysis, customer-specific insights, and data-driven strategies.

Medallion Architecture: Organizes data into three layers—Bronze (raw data), Silver (cleaned and refined data), and Gold (fully transformed and enriched data)—to maximize efficiency and security.

Leadership Team

Stephan Stergiou: Co-Founder and Chief Executive Officer. Brings extensive experience in the insurance and technology sectors, leading the company's strategic direction and growth initiatives.

Lex Orie: Co-Founder, Chief Marketing Officer, Chief Commercial Officer, and Chief Strategy Officer. Oversees marketing strategies, commercial operations, and strategic planning, contributing significantly to the company's market expansion and product development.

Leadership Changes

In April 2025, Openclaims appointed Jeroen Morrenhof to its Board of Directors. Morrenhof, an angel investor and experienced executive, brings valuable insights to support the company's growth and innovation strategies.

Competitor Profile

Market Insights and Dynamics

The insurance and automotive industries are increasingly adopting digital solutions to enhance claims processing and repair management. The market is characterized by a demand for platforms that offer efficiency, cost reduction, and improved customer experiences.

Competitor Analysis

Key competitors include:

Fixico: An online platform connecting car owners with repair shops, focusing on cosmetic car repairs. Founded in 2014 and based in the Netherlands.

Snapsheet: A U.S.-based company offering mobile insurance claims solutions, streamlining the claims process through technology.

claimsforce: Provides digital claims management solutions, emphasizing automation and efficiency in the claims process.

Solera Holdings: Offers a range of software and data solutions for the automotive and insurance industries, including claims management and repair estimation tools.

Strategic Collaborations and Partnerships

Openclaims has established significant partnerships to enhance its platform and market reach:

Mendix: Joined the Mendix Independent Software Vendor (ISV) program, leveraging Mendix's low-code development platform to accelerate product development and expand into new markets.

ADAS Alliance: Collaborates with this Dutch multidisciplinary alliance focused on sharing knowledge about complex vehicle repairs, ensuring that Openclaims' solutions remain at the forefront of industry standards.

Operational Insights

Openclaims differentiates itself through its low-code, cloud-native platform that offers flexibility, scalability, and rapid deployment. The company's focus on data-driven decision-making and seamless integrations provides clients with tools to optimize their claims and repair management processes effectively.

Strategic Opportunities and Future Directions

Openclaims aims to expand its presence in Europe, particularly in Germany and the Nordic countries, leveraging its partnership with Mendix to scale sales efforts and enter new markets. The company continues to invest in technological innovations, such as enhancing its Custom Insights Environment and adopting advanced data architectures, to meet evolving client needs and industry standards.