Company Research Report: Optii Solutions, Inc.

Company Overview

• Name: Optii Solutions, Inc.

• Mission: Optii Solutions is committed to revolutionizing efficiency and productivity in the hospitality industry through innovative technology solutions. Their mission is to empower hoteliers worldwide with cutting-edge software that optimizes operations, enhances guest experiences, and drives sustainable growth. With seamless integrations and an intuitive design, they aim to streamline hotel workflows, maximize resource utilization, and elevate service standards, ultimately shaping the future of hospitality management.

• Founded: 2006

• Founder(s): No information is available

• Key People:

• Katherine Grass, CEO

• Wendy Zapach, CRO

• Dino Pietropaolo, CTO

• Headquarters: Austin, Texas

• Number of Employees: No specific number is available, but company size is 11-50 employees

• Revenue: No information is available

• Known for: Optii is known for its cloud-based hotel operations software that focuses on optimizing hotel operations, including housekeeping, service delivery, internal communication, and preventative maintenance. They serve over 10 million hotel rooms globally.

Products

Housekeeping

• High-level Description: An intuitive solution that optimizes labor and cleaning sequences through predictive technology and automation.

• Key Features:

• Reduces manual error and connects all departments for lower costs and increased output.

• Provides deep, ongoing insights for team changes and long-term hotel efficiency.

• Real-time inspection workflows, predictive AI for room attendant routes, and an intuitive housekeeper app.

Maintenance

• High-level Description: Improves asset condition and value, while increasing engineer efficiency and productivity.

• Key Features:

• Provides insight into the average cost of jobs.

• Allows for the efficient management, tracking, and documentation of assets.

• Standardization across properties and brands, compliance tracking, optimized schedules.

Service

• High-level Description: Reduces manual error and connects all departments for lower costs and increased output.

• Key Features:

• Advanced task management that automates, assigns, and tracks guest requests and internal jobs.

• Powerful dashboards and real-time tracking, predictive due times, and flexible reporting.

Chat

• High-level Description: Connects hotel team members via desktop or mobile app to promote teamwork and engagement.

• Key Features:

• Real-time translation to remove language barriers.

• In-line translation for real-time communication.

• Designed for secure communication specific to hotel operations.

Tapendium

• High-level Description: An interactive platform for enhancing guest accommodations by automating service requests.

• Key Features:

• PMS integration for personalized express checkout.

• In-room dining integration, real-time multilingual content, modernized guest room controls.

• Comprehensive in-room software and hardware solution.

Managed Device Services

• High-level Description: Provides staff devices by subscription or purchase, ensuring staff is reachable and able to receive job assignments without distractions.

• Key Features:

• Devices tailored for work use to ensure focus and accountability.

• Company-approved apps at staff's fingertips, reducing privacy and security concerns.

Recent Developments

• New Products Launched:

• No information is available

• New Partnerships:

• Partnership with Tapendium to represent their products and services in North America, South America, and European markets

• Recent Developments:

• Successful adoption and go-live of Optii Maintenance in multiple properties including Courtyard by Marriott, Homewood Suites by Hilton, Towne Place Suites by Marriott, Hampton Inn by Hilton, and Hilton Garden Inn locations.

• Launch of Optii Maintenance to enhance operations with proactive maintenance.

• New Features Added to Existing Products:

• Implementation of predictive AI and advanced reporting features in housekeeping and maintenance solutions.

This report presents Otpti Solutions Inc. as a company dedicated to advancing the efficiency and productivity of hotel operations through its suite of cloud-based software applications, designed to address diverse operational needs in the hospitality industry.