Company Research Report: Opus Technology

Company Overview

• Name: Opus Technology

• Mission: To enable businesses to succeed and thrive by providing best-of-breed, tailored technology, backed by world-class service and support.

• Founded: 1992

• Founders: No specific data on the founders provided.

• Key People:

• Michael O'Donnell, Chief Executive Officer

• Michael O'Donnell, Chief Commercial Officer

• Chris Terry, Chief Operations Officer

• Charlotte Roche, Finance Director

• Stephen Brown, Service Delivery Director

• Headquarters: No specific data on the headquarters location is provided.

• Number of Employees: No specific data available on the number of employees.

• Revenue: No specific data available on revenue.

• Known For: Providing end-to-end communications, collaboration, contact centre, mobile, IT, document, and security solutions to both public and private sector organizations across the UK and beyond.

Products

Opus Technology offers a variety of products across several technology sectors.

Business Telephony and Telecom Solutions

• Description: Private and cloud unified communication solutions including advanced VoIP services and Microsoft Teams telephony.

• Key Features:

• Seamless communication with enhanced functionality and flexibility.

• Ensures transition from traditional PSTN services to agile telecom solutions.

Managed IT and Cloud Solutions

• Description: Comprehensive managed IT services including cloud services and enterprise-level security solutions.

• Key Features:

• Scalability with robust security measures.

• Streamlined productivity and business management solutions.

Business Mobile Solutions

• Description: Flexible business mobile solutions powered by UK’s top three networks (O2, Vodafone, EE).

• Key Features:

• Multi-network SIMs and flexible contracts.

• Mobile device management and voice recording.

Managed Print Solutions

• Description: Solutions to manage printing, scanning, faxing, and copying devices.

• Key Features:

• Improved productivity, efficiency, and information security.

• Monitors usage and replaces consumables as needed.

IoT Technology

• Description: Internet of Things consulting and solutions that bring intelligent data to business operations.

• Key Features:

• Adaptable solutions that evolve with business needs.

• Enhances connectivity and drives automation and insights.

Contact Centre Solutions

• Description: Multi-channel and omni-channel contact centre solutions.

• Key Features:

• Consistent customer experience across all channels.

• Seamless communication flow between different channels.

Recent Developments

• New Products Launched: No specific data on new product launches.

• New Features Added: No specific data on new features for existing products.

• New Partnerships:

• Strategic partnership formed with Infinity as of March 14, 2024.

• Company Recognition:

• Recognized on the NHS Better Purchasing Framework as of March 7, 2024.

• Named an approved supplier on the Network Services 3 Framework as of August 14, 2023.

• Awarded the Service Mark accreditation from the Institute of Customer Service, the only Managed Service Provider in the UK to achieve this.

Industry Recognition and Awards

• No specific awards listed, however, Opus has received several industry certifications and awards per industry standards, emphasizing their excellence and leadership in the technology sector.

This concludes the detailed report on Opus Technology. No additional commentary provided.