Comprehensive Market Research Report: Ordercube GmbH
Company Overview
Name: Ordercube GmbH
Mission of the Company: To sustainably improve the restaurant experience for guests, waitstaff, and gastronomers through digitalization and optimization.
Founded: 2016
Founders: No specific information available.
Key People:
- Daniel Pasternak, General Manager
- Fabian Ewald, General Manager
Headquarters:
- Josef-Neumeier-Str. 15b, DE-85664 Hohenlinden, Bavaria, Germany
Number of Employees: No information is available.
Revenue: No specific information available.
What is the Company Known For: Ordercube GmbH is known for its innovative smart waiter call system that helps increase revenue and manage staff shortage in the hospitality industry.
Products
Product Name: Ordercube System
High-Level Description: The Ordercube is an all-in-one smart waiter call system designed to enhance restaurant service efficiency and improve customer satisfaction. Developed for the demanding daily operations of the hospitality industry, the product is both a hardware and SaaS solution.
Key Features
1. Waiter Call System
- Allows guests to summon service or request to pay using simple touch interaction.
- The Ordercube changes color to signal the request to waitstaff.
- Notifications are sent to waitstaff’s smart devices, such as smartwatches.
2. Table Map & Overview
- Uses Bluetooth beacons to display the status of each table on a digital map accessible via the Ordercube app.
- App is available as both a web and mobile application, compatible with smartphones and tablets.
3. LED Candle Replacement
- Functions as a customizable LED candle, saving space on the table.
- Features include adjustable color, brightness, and flicker intensity.
4. Reservation Function
- Tables can be marked as reserved and the Ordercube will show this status.
- The Ordercube is rendered inoperable until activated by the staff.
5. Theft Protection
- Multiple levels of theft prevention including network departure and movement detection alarms.
6. Tools for Management
- Measures average wait times and generates operational statistics for managers.
- Push notifications alert management to increased restaurant activity.
7. NFC Functionality
- Integrates external apps like digital menus and contactless payment systems using NFC technology.
8. Global API
- Integrates with POS systems via a global API, offering seamless operation and interaction.
9. Technical Features
- Splash-proof and shock-resistant with high-quality stainless steel finishing.
- Inductive charging stations can charge up to 20 cubes simultaneously.
- Unlimited range through a Bluetooth 4.0 mesh network.
Battery & Dimensions
- Dimensions: 80x80x80 mm
- Weight: 300g
- Battery Running Time: 45 hours
- Battery Charging Time: 6 hours
Recent Developments
- New Features Added: Introduction of NFC functions and integration with Global API for expanded digital solutions.
- Partnerships: Since its founding, Ordercube has secured partnerships with large gastronomy and hospitality companies, including METRO AG, NH Hotels, and Aramark.
- Geographic Expansion: Ordercube is now represented in 14 countries globally.
- Product Deployment: Tens of thousands of Ordercubes are already in use daily in various restaurants, bars, lounges, and hotels, which have led to a significant reduction in average waiting times for customers.
- Customer Feedback: Ordercube has received positive endorsements highlighting increased revenue and improved service quality, with restaurants experiencing up to 19% revenue growth as a result of implementing the system.
Conclusion
Ordercube GmbH has demonstrated significant influence in the hospitality sector with its multifunctional Ordercube system. Expanding its global reach, it has continually improved its offering through new features and strategic partnerships. The company continues to innovate, positioning itself as a leader in providing digital solutions for service efficiency in the gastronomy and hospitality industries.
