Orion Global Solutions Company Profile

Background

Founded in 2015, Orion Global Solutions is a premier digital transformation consultancy and a Platinum Salesforce implementation partner headquartered in New York City. The company specializes in guiding midsize and enterprise firms through the selection, implementation, and optimization of cloud and AI-driven technologies, with a primary focus on the Salesforce platform. Orion's mission is to deliver transformative outcomes for its clients by leveraging innovative solutions that drive business growth and efficiency. The firm's vision centers on fostering positive, sustainable global impact through technology. Recognized for its rapid growth and industry leadership, Orion has been featured on the Inc. 5000 list of America's Fastest-Growing Private Companies and the Financial Times' Fastest Growing Companies.

Key Strategic Focus

Orion's strategic focus encompasses:

Customer Success: Prioritizing client satisfaction through tailored digital transformation solutions powered by Salesforce.

Industry Specialization: Serving sectors such as high-tech (FinTech and HealthTech), consumer goods, manufacturing, healthcare, and life sciences.

Technological Expertise: Utilizing advanced Salesforce capabilities, including AI and data analytics, to enhance client operations.

Market Expansion: Targeting dynamic market conditions to position clients for success in evolving industries.

Financials and Funding

In 2023, Orion achieved record growth, marked by significant client acquisition and strategic partnerships. This growth trajectory was bolstered by an investment from Salesforce Ventures, aimed at fueling customer-centric solution development. The investment underscores Orion's commitment to innovation and its strong partnership with Salesforce.

Technological Platform and Innovation

Orion distinguishes itself through:

Proprietary Technologies: Expertise in implementing and customizing Salesforce solutions across all clouds, specializing in CRM, AI, Data, SPM, and ESG initiatives.

Scientific Methodologies: Employing advanced methodologies, including AI-driven analytics and machine learning algorithms, to optimize client operations.

AI-Driven Capabilities: Integrating Generative AI into managed services to enhance digital transformations and ensure clients are prepared for dynamic market conditions.

Leadership Team

Yacov Wrocherinsky, Founder and CEO: A technology entrepreneur with over 30 years of experience, Yacov previously founded Infinity Info Systems, leading over 3,500 successful CRM implementations before its sale in 2013.

Dan Farrugia, COO & Senior Vice President of Professional Services: With extensive experience managing professional services teams in CRM and high-tech environments, Dan has a proven track record of maximizing customers' investments in technology.

Peter Breglio, Vice President of Professional Services: Peter has a background in financial operations and planning, leading admin and development teams responsible for managing and expanding operations for internal support systems such as Salesforce, NetSuite, and Adaptive Planning.

Ellen Williams, Strategic Initiative Lead: With over 25 years of experience, Ellen advises clients on business management and digital transformation, specializing in ERP and CRM systems.

Vicki Gonzalez, Manager of People & Culture: Vicki brings over 15 years of administrative experience in office management and human resources, focusing on employee relations and HR administration.

Edit Hornyak, Director of Finance & Operations: Edit oversees the company's financial and administrative functions, ensuring efficient daily operations.

Competitor Profile

Market Insights and Dynamics:

The global CRM market is projected to grow from $36 billion to $81.9 billion by 2025, with cloud-based solutions being the fastest-growing segment. Salesforce holds a 26% market share among the top 10 vendors, presenting significant opportunities for partners like Orion.

Competitor Analysis:

Orion's competitors include:

Results Software: Provides CRM solutions with a focus on technology integration.

Kipcast: Offers marketing and advertising technology development and consulting services.

IT PROJECT: Delivers IT solutions across various sectors.

Sottelli: Specializes in cloud computing consulting services.

Orion differentiates itself through its deep expertise in Salesforce, commitment to customer success, and rapid growth trajectory.

Strategic Collaborations and Partnerships

Orion's strategic partnership with Salesforce Ventures has elevated its capabilities, enabling the integration of advanced technologies like Generative AI into its services. This collaboration enhances Orion's ability to deliver innovative solutions tailored to client needs.

Operational Insights

Orion's operational strategy focuses on:

Customer-Centric Approach: Building trusted relationships through collaboration and delivering value-driven solutions.

Industry Specialization: Tailoring services to the unique needs of sectors such as high-tech, consumer goods, manufacturing, healthcare, and life sciences.