Company Research Report: Orquest

Company Overview

• Name: Orquest

• Mission of the Company:

Orquest aims to leverage artificial intelligence to drive growth in the retail sector, empower employees, and enhance customer experiences, thus generating wealth and well-being. They believe that in retail, every interaction counts, and their mission is to ensure every interaction is the best it can be.

• Year Founded and Founders:

Founded in 2016 as a solution for employee planning and management for McDonald's Spain. The co-founders are Alberto Del Barrio and Javier Lafuente.

• Key People in the Company:

• Alberto Del Barrio: Co-founder & CEO

• Javier Lafuente: Co-founder & CPO

• Adara González: CRO

• Headquarters:

Calle Albasanz 16, 28037 Madrid, España

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For:

Orquest is known for its AI-based workforce management solutions in the retail sector, enabling precise demand prediction and optimal scheduling to enhance operational efficiency and customer satisfaction.

Products

• Product Offering:

Orquest offers advanced AI-driven software solutions for workforce planning and management in the retail industry.

• High-Level Product Description:

The software automates store planning by analyzing and learning from data to place the right employee in the right place at the right time, improving both employee engagement and customer service.

• Key Features:

1. AI-Driven Optimization: Utilizes AI and advanced analytics to automate in-store planning and optimize workforce allocation.
2. Store or Section Planning: Allows for segmentation of store needs by sections providing a more precise planning strategy.
3. Compliance with Labor Laws: Ensures adherence to employment laws, customized to local regulations in over 42 markets.
4. Rapid Adaptation to Change: Facilitates quick updates to store plans, minimizing last-minute disruption impacts.
5. Performance Metrics: Users report significant time savings (over 80%), labor cost reduction (5%), and increased sales (8%).

Recent Developments

• Recent Company Developments:

• In 2023, Orquest expanded its presence in the Middle East, adding clients like Azadea.

• They won the Santander X Global Challenge | The AI Revolution, promoted by Microsoft, Oxentia, and Banco Santander.

• New Products Launched: No information is available.

• New Features Added to Existing Products:

Orquest continually updates its software to enhance retail store operation efficiency, adapting to both anticipated and unforeseen changes in demand and workforce allocation.

• New Partnerships:

Orquest has established global agreements, including with Zara in 2019 and McDonald's largest franchisee, Arcos Dorados, in 2021.

Additional Information

• Awards:

Orquest was a finalist in the LVMH Innovation Awards in 2022 and won the XXI Premio Expansión a la Innovación en Recursos Humanos.

Please reach out with any inquiries or for further information regarding Orquest's offerings, contact them at info@orquest.com or +34 913 75 83 75. They also offer detailed demonstrations upon request.