Pair Team Company Profile

Background

Overview

Founded in 2019 and headquartered in San Francisco, California, Pair Team is a healthcare technology company dedicated to connecting underserved communities to high-quality care. The company partners with local health centers and community-based organizations to provide comprehensive clinical and mental health care, addressing social determinants of health such as housing instability and food access. By integrating virtual and community-based primary care solutions, Pair Team aims to improve the well-being of Medicaid's highest-risk patients.

Mission and Vision

Pair Team's mission is to care for the highest-need Medicaid recipients through a community-led, virtual care model. The company takes responsibility for the whole person by addressing not just clinical needs but also health-related social needs. By partnering with local community-based organizations like shelters and safety net providers, Pair Team coordinates care alongside its multidisciplinary care team to improve the well-being of underserved individuals and communities.

Key Strategic Focus

Core Objectives

Whole-Person Care: Addressing both clinical and social determinants of health to provide comprehensive care.

Community Collaboration: Partnering with local organizations to enhance care delivery and patient engagement.

Technology Integration: Utilizing AI-driven platforms to streamline care coordination and improve outcomes.

Primary Markets

Pair Team primarily operates in the United States, with a strong focus on California. The company has expanded its services to nine California counties, including San Bernardino, Riverside, Los Angeles, Santa Cruz, Merced, Monterey, Fresno, San Joaquin, and Stanislaus, with plans for national expansion.

Financials and Funding

Funding History

Series A Funding (October 2023): Raised $9 million led by NEXT VENTURES, with participation from PTX Capital, Kapor Capital, Kleiner Perkins, Y Combinator, and notable healthcare angel investors, including Jay Desai.

Total Funding: As of October 2023, Pair Team has raised a total of $11.6 million.

Revenue

In 2023, Pair Team reported a revenue of $6.2 million.

Utilization of Capital

The funds are intended to accelerate expansion across California, grow the network of safety net organizations, and scale the team to support additional patients.

Technological Platform and Innovation

Proprietary Technologies

Pair Team's platform leverages artificial intelligence to implement clinical best practices, integrate care with community-based organizations, and automate workflows, enabling clinicians to focus more on patient care.

Scientific Methodologies

The company employs data-driven patient engagement and outreach campaigns, utilizing patient data and insights to personalize outreach, thereby improving patient engagement and retention.

Leadership Team

Neil Batlivala, Co-Founder and CEO: A technical entrepreneur with experience in healthcare, including roles at Sling, Forward, and UCSF.

Cassie Choi, Co-Founder and Chief Health Equity and People Officer: A registered nurse with experience in emergency medicine and clinical operations, previously at Forward and Circle Medical.

Competitor Profile

Market Insights and Dynamics

The healthcare technology market focusing on underserved communities is growing, driven by initiatives like California's CalAIM program, which integrates social support services for low-income residents.

Competitor Analysis

Cityblock Health: Provides value-based care to underserved communities, focusing on integrating primary care with behavioral health and social services.

Caredove: Offers a care coordination platform facilitating referrals and service navigation for community health services.

Aunt Bertha: Operates a social care network connecting individuals to social services and community resources.

These competitors focus on integrating healthcare with social services to address social determinants of health.

Strategic Collaborations and Partnerships

Pair Team partners with local health centers and community-based organizations, such as shelters and food pantries, to provide comprehensive care. These collaborations enable the company to address both medical and social needs of patients effectively.

Operational Insights

By integrating AI-driven platforms and forming strategic partnerships, Pair Team enhances care coordination and patient engagement, distinguishing itself in the healthcare technology sector. The company's focus on whole-person care and community collaboration provides a competitive advantage in addressing the needs of underserved populations.

Strategic Opportunities and Future Directions

Pair Team plans to expand its services nationally, building on its success in California. The company aims to continue leveraging technology and community partnerships to improve healthcare access and outcomes for Medicaid's highest-risk patients.