P

Pam

www.pam.co link_icon

Company Market Research Report: PAM (Prescriptive Asset Management)



Company Overview



Name


PAM (Prescriptive Asset Management)

Mission


PAM aims to transform complex spaces into loved places by enabling frictionless navigation and creating personalized customer experiences.

Founding and Founders


No information is available.

Key People


  • Chan Onechanh, VP Facility Operations, SoFi Stadium and Hollywood Park

  • Bryce Hutchinson, Executive Manager Capital Work Property, UTS

  • Machar Reid, Head of Innovation, Tennis Australia


Headquarters


No information is available.

Number of Employees


No information is available.

Revenue


No information is available.

Known For


PAM is known for being the world leader in connected environments and the first complete digital wayfinding system that seamlessly integrates operational, environmental, and experiential navigation across any environment.

Products



Overview


PAM offers an integrated cloud-based CX (Customer Experience) navigation platform known for transforming complex environments into enjoyable, accessible, and profitable places.

Key Products and Features



1. PAMOS


  • Description: PAM's core platform, integrating multiple information sources and delivering real-time navigation and engagement solutions.

  • Features:

  • Secure cloud software for navigation experience design and management.

  • Dynamic QR codes for seamless content interaction and visitor engagement.

  • Map Editor and Digital Sign Manager for real-time updates and contextualized routing.


2. PAM eXplorer Maps


  • Description: 3D mapping technology providing real-time navigation and event exploration.

  • Features:

  • Interactive maps accessible via mobile and kiosks.

  • Dynamic routing and personalized paths for events, retail, and amenities.

  • Integration with promotional campaigns and operational directives.


3. PAM Playbooks


  • Description: Pre-planned navigation scenes for managing traffic and crowd flows.

  • Features:

  • Adaptable digital signage and customer touchpoints.

  • Customizable for different event types and operational needs.

  • Live overrides for real-time environment adaptation.


Recent Developments



New Products Launched


  • PAM 360 Connect

  • Description: Enhances digital signage and navigation experiences across diverse settings including stadiums, airports, and corporate facilities.

  • Features: Hardware integration, robust IoT network, and CMS functionalities.


New Features Added


No specific information on new features added to existing products.

New Partnerships


  • GHD Digital Partnership (2024)

  • Description: Strategic collaboration to redefine digital wayfinding by merging GHD Digital’s transformation expertise with PAM’s navigation solutions.


Case Studies



SoFi Stadium and Hollywood Park


  • Description: Integrated PAM's Smart Navigation platform early in the build program to manage traffic and crowds for a 300-acre LA smart city district.

  • Outcomes:

  • Successfully managed Super Bowl LVI and ready for future mega-events like the College Football Playoff National Championship and the Olympics.

  • Enhanced fan experience through dynamic branding and live updates across 250+ digital touchpoints.


University of Technology Sydney (UTS)


  • Description: Utilized more than 8,000 signs and digital touchpoints to enhance campus navigation and student engagement.

  • Outcomes:

  • Simplified navigation for 46,000 students, including 14,000 international students.

  • Enabled real-time updates and improved event management through the MyUTS app.


Downtown Las Vegas


  • Description: Implemented PAM’s digital wayfinding platform for the “Down to Play” campaign to revitalize commercial districts post-pandemic.

  • Outcomes:

  • Increased customer engagement and improved footfall for city tenants.

  • Provided valuable data to inform future city planning and initiatives.


Conclusion


PAM continues to innovate in the field of smart navigation, providing versatile and adaptive solutions for a variety of environments from stadiums and universities to smart cities and entertainment districts. This offers a seamless integration of physical and digital spaces, ensuring robust customer engagement and operational efficiency.