Park Place Technologies is a leading global provider of data center and networking optimization services, dedicated to enhancing infrastructure performance and uptime for over 21,000 clients worldwide. Founded in 1991 and headquartered in Cleveland, Ohio, the company offers a comprehensive suite of services, including third-party hardware maintenance, professional services, and infrastructure management. Their mission is to deliver responsive, respectful, and accountable service, ensuring clients achieve operational excellence in their IT environments.
Key Strategic Focus
Park Place Technologies specializes in third-party maintenance (TPM) services for storage, servers, and networking equipment, providing an alternative to original equipment manufacturer (OEM) support. Their core objectives include optimizing data center performance, extending the lifecycle of IT assets, and reducing operational costs for clients. The company leverages proprietary technologies like Entuity Software™, an enterprise network monitoring solution, to offer proactive management and visualization of network infrastructures. Their primary markets encompass various industries, including government, higher education, and healthcare institutions.
Financials and Funding
As of March 2025, Park Place Technologies reported annual revenues of approximately $750 million. The company has secured significant funding, including a $2 billion round in April 2024, aimed at refinancing debt and providing returns to private equity owners GTCR and Charlesbank Capital Partners. This financial backing supports the company's ongoing expansion and service enhancement initiatives.
Technological Platform and Innovation
Park Place Technologies distinguishes itself through innovative solutions like Entuity Software™, which offers features such as network discovery, topology mapping, and vendor-agnostic monitoring. This platform enables clients to proactively manage and visualize their networks, enhancing uptime and performance. Additionally, the company provides ParkView Managed Services™, a suite of automated services designed to streamline IT operations and simplify the management of hybrid IT infrastructures.
Leadership Team
The leadership team at Park Place Technologies is committed to fostering a culture of open-mindedness, compassion, and inclusiveness. Key executives include Chris Adams, who serves as the President and CEO, guiding the company's strategic direction and growth initiatives.
Competitor Profile
In the data center and networking optimization industry, Park Place Technologies faces competition from several key players:
- CDS (Computer Data Source): Founded in 1990 and based in Eatontown, New Jersey, CDS offers similar third-party maintenance services. With a workforce of 320 employees, CDS focuses on providing support for data center hardware across various industries.
- TERiX: Established in 1997 and headquartered in Santa Clara, California, TERiX specializes in multi-vendor IT hardware support and maintenance services. The company employs approximately 150 staff members and serves a diverse client base.
- Curvature: Founded in 1986 and based in Santa Barbara, California, Curvature provides third-party maintenance and IT asset lifecycle services. With around 2,000 employees, Curvature offers a broad range of services, including hardware procurement and support.
Strategic Collaborations and Partnerships
Park Place Technologies has expanded its global footprint through strategic acquisitions, enhancing its service offerings and market reach. Notable acquisitions include:
- Curvature, Inc.: In November 2020, Park Place acquired Curvature, significantly increasing its global client portfolio and European presence.
- Entuity: In August 2019, the company acquired Entuity, a network performance monitoring software provider, marking its first acquisition outside the third-party maintenance category.
Operational Insights
Park Place Technologies operates in over 180 countries, supporting more than 1.15 million assets. The company maintains a 94% customer satisfaction rate, reflecting its commitment to quality service. With over 2,200 employees and 957 spare parts locations, Park Place ensures rapid response times and efficient service delivery.
Strategic Opportunities and Future Directions
Looking ahead, Park Place Technologies aims to continue its global expansion and service diversification. The company plans to leverage its recent funding to invest in innovative technologies and enhance its service offerings. By focusing on proactive network management solutions and expanding its managed services portfolio, Park Place is well-positioned to meet the evolving needs of its clients and maintain its leadership in the data center optimization industry.
Contact Information
For more information about Park Place Technologies and its services, please visit their official website at www.parkplacetechnologies.com.
