Pegasus Residential Company Profile

Background

Founded in 2009 by Lindy Ware and Debbie Conley, Pegasus Residential is a boutique, third-party property management company specializing in multifamily housing. Headquartered in Alpharetta, Georgia, the company operates across nine states and 32 metropolitan markets, managing over 44,000 units for more than 40 clients. Pegasus Residential's mission is to help people find home, providing exceptional living experiences for residents, fostering a supportive and dynamic workplace for employees, and delivering strong returns for investors.

Key Strategic Focus

Pegasus Residential aims to double its size by 2027, focusing on expanding its footprint in Georgia, Louisiana, Michigan, Ohio, Tennessee, and Texas. The company offers expertise in acquisitions, new developments, re-developments, branding and marketing, and building and construction services. By integrating national and local market knowledge, Pegasus Residential strives to outperform competitors and provide referral-worthy service to clients and associates.

Financials and Funding

In 2021, McCann Realty Partners made a significant investment in Pegasus Residential, creating a more vertically integrated platform. This partnership provides Pegasus with additional resources to expand its services and achieve its growth objectives.

Technological Platform and Innovation

Pegasus Residential leverages automation and artificial intelligence (AI) to streamline leasing processes, improve maintenance tracking, and enhance customer service. The company also utilizes business intelligence (BI) and data warehousing to make informed decisions that impact asset performance and resident satisfaction.

Leadership Team

Jackie Ware, CEO

Dana Caudell, Chief Strategy Officer

Laurie Lyons, Vice President of Business Development

Dana Caudell joined Pegasus Residential in July 2024, bringing over two decades of experience in the multifamily industry. Her focus is on enhancing operational efficiencies and positioning Pegasus as a leader in innovation within property management.

Leadership Changes

In July 2024, Dana Caudell was appointed as Chief Strategy Officer. Her extensive experience is expected to drive growth and innovation at Pegasus Residential.

Competitor Profile

Market Insights and Dynamics

The multifamily housing industry is experiencing rapid growth, particularly in markets such as Colorado, Utah, and Arizona. Pegasus Residential has expanded into these regions to capitalize on this growth.

Competitor Analysis

Key competitors include Oakwood Management, Habitat America, ZRS Management, SPM, and Village Green Companies. These companies offer similar property management services and operate in overlapping markets.

Strategic Collaborations and Partnerships

The partnership with McCann Realty Partners enhances Pegasus Residential's market position and innovation capacity, providing resources to expand services and achieve growth objectives.

Operational Insights

Pegasus Residential differentiates itself through a client-centric approach, leveraging technology to enhance operational efficiencies and resident satisfaction. The company focuses on creating a supportive and dynamic workplace culture, contributing to its recognition as a top employer in the industry.

Strategic Opportunities and Future Directions

Pegasus Residential aims to have 50,000 units under management by 2025. The company plans to continue expanding into new markets, leveraging technological innovations, and fostering a culture of excellence to achieve this goal.