Market Research Report: Pillway
Company Overview
Name: Pillway
Mission: To put the ‘care’ back in healthcare. Helping people take their medicine as prescribed through convenience and technology.
Founding Details: No information is available
Key People:
- Kurt Kramer, Manager (Pillway West)
- Trinh Phan, Manager (Pillway Central)
Headquarters:
- Pillway West: 7063 Venture St, Unit 104, Delta, BC, V4G 1H8
- Pillway Central: 8 Automatic Rd, Unit B9, Brampton, ON, L6S 5N4
Number of Employees: No information is available
Revenue: No information is available
Known For:
- Providing a tech-first, full-service digital pharmacy solution.
- Pre-sorting medications into organized packets or vial bottles.
- Offering free home delivery across Canada.
- Providing on-demand pharmacist consultation.
Products
Medication Delivery and Management
- Overview: Comprehensive solution offering medication pre-sorting, home delivery, and direct access to pharmacists.
- Key Features:
- Personalization: Custom pre-sorted medications into packets or vial bottles.
- Home Delivery: Free delivery anywhere in Canada, as fast as the same day.
- Communication: 24/7 access to pharmacists via text, chat, call, or email.
- Cost: All services provided at no extra cost.
Mobile Application
- Overview: A mobile app to manage prescriptions and interactions with the pharmacy team.
- Key Features:
- Medication Tracking: Automated reminders to take medications.
- Pharmacy Support: Direct line to pharmacists day or night.
- Convenience: Complete pharmaceutical services available in an easy-to-use app.
Recent Developments
Partnerships and Funding
- 28 Nov 2023: Sun Life Funds Pillway with $9.5 million, with an additional $1.5 million opportunity, to expand technology-driven healthcare services.
- 20 July 2023: Partnership with MedWorks, a health and wellness platform, to enhance healthcare accessibility.
- 26 June 2023: Sun Life's New Online Pharmacy App powered by Pillway to provide better healthcare management.
Technological Innovations
- 20 Dec 2022: Implementing AI Technology to enhance medication adherence and pharmacy experience.
- 2 June 2020: Launch of an AI-enabled engagement tool designed to personalize the online pharmacy experience.
Other Partnerships
- 8 Dec 2022: Collaboration with Many Nations, making medication more accessible and affordable to Indigenous communities.
- 25 Oct 2022: Partnered with The Leslie Group to offer a cost-effective digital pharmacy solution to plan members.
- 14 July 2022: Collaboration with People Corporation, enhancing solutions for group benefits and human resources.
New Services and Features
- 10 Nov 2021: Launch of a new website aimed at simplifying user experience.
- 8 Feb 2022: Partnership with Focus Mental Wellness to better mental health outcomes.
Contact Information
- Email: hello@pillway.com
- Phone: 1-833-745-5929
- Fax (West): 604-630-4949
- Fax (Central): 416-291-1957
Hours of Operation:
- Monday - Friday: 9am - 8pm ET
- Saturday: 10am - 6pm ET
