Company Research Report: Pin Payments

Company Overview

• Name: Pin Payments

• Mission: Pin Payments is committed to building modern solutions for small to medium businesses to accept payments online, without unnecessary complexity or costs.

• Founded: 2011

• Founders: Grant Bissett and Dominic Pym

• Key People:

• Chris Dahl, CEO

• Yasinta Widjojo, Head of Growth and Marketing

• Dwi Oetomo, Customer Success Team Lead

• Damien Byrne, Development Manager

• Andrew Parisotto, Program Manager

• Alex Howie, Developer

• Maya Lochan, Sales Manager

• Willow Byrne, Customer Analyst

• Dean Freedman, Customer Success Manager

• Justin Robles, Developer

• Preston Williams, Product Designer

• Shaneel Veerabathula, Customer Success Manager

• Raymond Aung, Developer

• James Tuson, Site Reliability Engineer

• Stuart Balloch, Business Development Representative

• Bruce Werdschinski, Developer

• Raj Shah, Financial Controller

• Headquarters:

• Level 4, 356 Collins St, Melbourne VIC 3000

• Suite 1, Level 6, 66 St Georges Terrace, Perth WA 6000

• Wenlock Works, Shepherdess Walk, London, N1 7BQ

• Number of Employees: No information is available

• Revenue: No information is available

• Specialization: Pin Payments is known for providing Australia’s first all-in-one multi-currency payment solution, eliminating the need for a merchant account and simplifying the online payment process for small businesses.

Products

Ecommerce Solutions

• Description: Provides a secure and streamlined checkout experience to drive growth for online stores.

• Key Features:

• Accept credit and debit cards: Visa, Mastercard, American Express, Diners, Discover, and JCB

• Digital Wallets: Apple Pay and Google Pay

• 3D Secure: Protection from chargeback losses

• Foreign Currency: Accept payments in any currency

Recurring Payments

• Description: Facilitates subscription-based billing and payment plans for businesses.

• Key Features:

• Automatic subscription renewals

• Simple cancellations

• Offer trial periods

• Payment instalments

• Dashboard management and API integration

Platform Payments Integration

• Description: Helps software vendors incorporate payment solutions within their platforms.

• Key Features:

• Hosted Fields interface for streamlined payment acceptance

• Minimize PCI compliance

• Flexible layout and design for payment forms

• Co-branded onboarding

• Potential for revenue through platform fees

Xero Integration

• Description: Enables businesses to get Xero invoices paid faster.

• Key Features:

• “Pay Now” button on invoices for card payments

• Automatic surcharging to pass processing fees to customers

• Transaction reconciliation within Xero using Pin Payments bank feed

Payouts API

• Description: Supports online marketplaces and businesses in automating disbursements.

• Key Features: No detailed features provided

Recent Developments

• Recent Developments:

• Acquired by Checkout.com in 2020

• Launched Recurring Payments feature

• Introduced a Payouts API for marketplace disbursements

• Expanded operations to New Zealand

• Enhanced integration with major eCommerce platforms like Shopify, WooCommerce, and Adobe Commerce

• New Products Launched:

• Recurring Payments

• Payouts API

• New Features Added to Existing Products:

• Custom fields in Payment Page

• Resend Receipts feature

• Xero bank feed integration for easier reconciliation

• New Partnerships:

• Partnered with the global eCommerce platform Ecwid by Lightspeed

• Increased integration with platforms such as Xero, Shopify, WooCommerce, and Adobe Commerce

Conclusion

Pin Payments continues to innovate and expand its range of products for small to medium businesses. Focused on simplicity and comprehensive functionality, it remains a competitive player in the online payments industry, both in Australia and New Zealand.