Company Research Report: POPcodes®

Company Overview

• Name: POPcodes Inc.

• Mission of the Company: POPcodes aims to transform the globally connected card-present payment ecosystem into a platform for communication, engagement, and seamless experiences between merchants, service providers, partners, and consumers.

• Founding Details: Founded in 2014 by Gregg Aamoth and Glenn Yuen.

• Key People:

• Gregg Aamoth - Co-Founder & CEO

• Glenn Yuen - Co-Founder

• Ben Stevenson - Chief Technology Officer

• Headquarters: Calgary, Alberta, Canada

• Number of Employees: No information is available

• Revenue: No information is available

• Company Notability: POPcodes is known for its solutions that deliver more value through merchants' smart payment terminals, leading the value-added solution revolution with widespread installations and millions of merchant interactions.

Products

Direct-to-Merchant™ (D2M) Communication Platform

A cloud-based communication platform designed to send messaging directly to merchants' smart payment terminals. It features:

• Digital Unboxing: Customized, branded experience ensuring easy setup for new and existing smart terminal users.

• Power-Up Campaigns™: Promotional and operational campaigns that drive revenue, compliance, and support goals.

• Self Serve: Offers on-device and online product and support content to reduce merchant friction and support calls.

• Real-time Notifications and Alerts: Keeps merchants updated with critical information and event notifications.

• Merchant Surveys: Collects feedback to measure satisfaction and reduce attrition.

Proof @ POS™ (POPs)

A suite of omnichannel add-ons providing seamless omnichannel customer experiences, including:

• Proof of Permission: Collects customer data with legal consent for email and SMS communication.

• Proof of Purchase: Facilitates secure online/mobile purchase to in-store pickup.

• Proof of Promotion: Executes and measures in-store promotions effectively.

• Proof of Points: Easy loyalty points redemption integrated with existing systems.

Recent Developments

• New Partnerships: In September 2022, POPcodes partnered with Arcum to reduce merchant attrition for acquirers and ISOs.

• Industry Recognition: Nominated for the most innovative solution at ETA Star Awards.

• Events Participation: Hosted a panel with industry leaders like Ingenico and Aurora at ETA TRANSACT 2022.

Company Operations

• Deployment: Quick, seamless setup that avoids card data integration, deployed in as little as 6 weeks.

• Security: EMV and PCI compliant, providing robust client security.

• Supported Devices: Platforms are accessible on a range of devices, including the Ingenico Tetra 5000 series, Pax Technology series, Castles Technology and Clover Flex series.

POPcodes aims for innovation and provides cloud-based, secure solutions to minimize merchant churn, optimize call centers, and increase sales, support, and brand recognition.