Company Research Report
Company Overview
- Name: Service Management Integrations Limited
- Mission of the Company: To make moving Service Management data simple and fast for all organizations, with a focus on data migration, archiving, replication, and synchronization.
- Founded: 2015
- Founders: Mark Herring and Tom Kerman
- Key People:
- Mark Herring, CEO
- James Warriner, COO
- Headquarters: 3rd Floor, 207 Regent Street, London, W1B 3HH, UK
- Number of Employees: No information is available.
- Revenue of the Company: No information is available.
- What the Company is Known For: Expertise in data migration, specifically in IT Service Management (ITSM) systems. Recognized for completing over 100 projects and migrating over 100 terabytes of data.
Products
Precision Bridge Solution
- Description: A comprehensive solution designed for migrating, archiving, replicating, or synchronizing ITSM, Customer Service Management (CSM), Human Resources (HR), Project Portfolio Management (PPM), Governance, Risk, and Compliance (GRC), or DevOps data.
Key Features:
- Data Migration: Facilitates the transition of ITSM data between different systems and platforms efficiently.
- Data Archiving: Allows the archiving of data from ITSM systems to databases while maintaining data integrity and accessibility.
- Data Replication and Synchronization: Ensures continuous and reliable data synchronization across different systems, including CMDB synchronization and more.
Recent Developments
- New Products Launched: No new product launches mentioned.
- New Features Added:
- Latest Release 8.0 includes support for migrating ITSM and CMDB data from BMC Remedy into Jira Service Management.
- Performance improvements for ServiceNow data archiving.
- Enhanced reporting capabilities with ServiceNow and field mapping functionalities.
- New Partnerships:
- Partnership with KTSL, Nimble Evolution, Cognizant, IBM, xtype, and Windward. These partnerships expand their consultancy network and technological capabilities across the globe.
- Other Developments:
- AI-driven robotic systems for healthcare introduced by a partner, Perceptive.
- Participated in strategic projects such as data synchronization for leading energy providers and data migration for global automobile manufacturers.
- Continued focus on leveraging AI technologies like GPT-4o and innovating service management integrations.
Noteworthy Events
- Webinars: Regular webinars scheduled, covering topics like service management data archiving, data migration approaches, and the use of generative AI.
- Recognition: Presentation at itSMF UK conference about IT Service Management data handling.
Summary
Service Management Integrations Limited, with its Precision Bridge solution, offers a robust suite of services in the field of data migration, archiving, and synchronization. Since its inception in 2015, it has consistently empowered organizations with its technological breakthroughs and strategic partnerships, facilitating seamless and efficient service management systems worldwide.
