ProPoint Managed Technology Company Profile

Background

Overview

ProPoint Managed Technology, established in 1996, is a managed service provider (MSP) headquartered in Dayton, Ohio. The company specializes in delivering comprehensive IT solutions tailored for healthcare, engineering, manufacturing, and K-12 education sectors. ProPoint's mission is to offer proactive, high-touch IT services that enable businesses to operate more efficiently and effectively. Their vision is to provide professional, personalized IT solutions for businesses nationwide.

Industry Significance

With decades of experience, ProPoint has established itself as a trusted partner in the MSP industry, particularly in sectors requiring specialized IT support. Their long-tenured engineering team and managers who understand business processes set them apart in the market.

Key Strategic Focus

Core Objectives

ProPoint aims to deliver cost-effective, business-minded IT management solutions that enhance operational efficiency and security for their clients.

Areas of Specialization

Managed IT Support & Device Management: Providing comprehensive support and management for IT infrastructure and devices.

Cybersecurity Protection: Implementing robust security measures to safeguard client data.

Security Risk Assessments: Conducting thorough evaluations to identify and mitigate potential security risks.

Servers, Networks & Hyperconvergence: Designing and managing server and network infrastructures, including hyperconverged solutions.

Virtual & Remote Workplace: Facilitating remote work environments with secure and efficient solutions.

Application Management: Overseeing and optimizing business-critical applications.

Disaster Recovery: Developing and implementing strategies to ensure business continuity.

24/7 Monitoring & Reporting: Providing continuous monitoring and detailed reporting of IT systems.

Deployment Projects & Design Consulting: Offering project management and consulting services for IT deployments.

Key Technologies Utilized

ProPoint leverages a range of technologies to deliver its services, including:

Microsoft: Utilized for various enterprise solutions.

VMware: Employed for virtualization and cloud computing services.

Veeam: Used for data backup and recovery solutions.

SonicWall: Provides network security solutions.

Intel: Supplies hardware components for IT infrastructure.

Dell: Offers server and storage solutions.

Citrix: Enables virtual desktop infrastructure and application delivery.

Lenovo: Provides hardware solutions for various IT needs.

IBM: Offers enterprise solutions and services.

Cisco: Supplies networking hardware and software solutions.

AMD: Provides processors and graphics solutions.

Primary Markets Targeted

ProPoint focuses on sectors that require specialized IT support, including:

Healthcare: Ensuring compliance with regulations and enhancing operational efficiency.

Engineering: Providing robust IT solutions to support complex engineering projects.

Manufacturing: Implementing technologies to streamline manufacturing processes.

K-12 Education: Supporting educational institutions with reliable and secure IT infrastructures.

Financials and Funding

Specific details regarding ProPoint's funding history, total funds raised, recent funding rounds, and notable investors are not publicly disclosed. As a privately held company, such financial information is typically confidential.

Pipeline Development

ProPoint's service offerings are continually evolving to meet the dynamic needs of their clients. While specific details about pipeline candidates and development stages are not publicly available, the company emphasizes proactive solutions and proven processes to enhance workflow improvement, maintain compliance, and achieve meaningful results for their clients.

Technological Platform and Innovation

Proprietary Technologies

ProPoint utilizes a combination of proprietary and third-party technologies to deliver its services. While specific proprietary technologies are not detailed, the company emphasizes its expertise in managing cyber threats, ensuring compliance, and streamlining workflow efficiency.

Significant Scientific Methods

ProPoint employs various methodologies to enhance service delivery, including:

EHR Workflow Optimization: Streamlining clinical and administrative workflows to improve efficiency.

Clinical Function Automation: Automating key clinical functions like patient reminders and documentation.

Gap Analysis: Identifying underused features and bottlenecks to improve performance.

Training & Support for EHR Users: Providing hands-on training to ensure efficient use of EHR systems.

AI-Driven Capabilities

While specific AI-driven capabilities are not explicitly mentioned, ProPoint's focus on automation and optimization suggests the integration of advanced technologies to enhance service delivery.

Leadership Team

Executive Profiles

David S. Mohler: Chief Executive Officer & Co-Founder.

Wesley B. Gipe: Executive Vice President & Co-Founder.

Kathleen A. Dunlavey: President.

Jason Drake: Vice President - Engineering.

Matt Dunlavey: Operations Manager.

David Stone: OptiVize Solutions Architect.

Jason Howard: Senior Systems Engineer.

Chris T. Dawson: Senior Systems Engineer.

Franklin Hesson: Senior Systems Engineer.

Kurt F. Kuschnerus: Healthcare Technologist.

Caralee Grieshop: Healthcare Technologist.

Shaun Barker: Client Support Engineer.

Joshua M. Thorn: Client Support Engineer.

Ian Laux: Client Support Technician.

Adam Robinson: Client Support Technician.

Andrew Wildermuth: Client Support Technician.

Nathan Caplan: Client Support Technician.

Logan Dunlavey: Systems Specialist.

Summer Swift: Creative Services (Freelance).

Competitor Profile

Market Insights and Dynamics

The managed services market is characterized by rapid technological advancements and increasing demand for specialized IT support across various sectors. Companies like ProPoint are well-positioned to capitalize on this growth by offering tailored solutions that address specific industry needs.

Competitor Analysis

ProPoint operates in a competitive landscape with several notable MSPs, including:

2W Technologies, Inc.: Recognized on CRN’s 2026 MSP 500 List for the seventh consecutive year, specializing in solutions for the manufacturing and distribution industries.

WidePoint Corporation: Provides technology-based products and services to the government sector and commercial markets, including smart card identity verification and wireless expense management.

Propoint Technology, Inc.: Offers a full suite of IT and management consulting services, including cloud solutions and customer engagement platforms.

Strategic Collaborations and Partnerships

ProPoint has established partnerships with leading technology providers to enhance its service offerings, including: