ProVal Technologies, Inc. Market Research Report
Company Overview
- Name: ProVal Technologies, Inc.
- Mission: Created with the mission to help Managed Service Providers (MSPs) be more successful by providing high-quality services to clients with efficient use of their software tools.
- Founded: 2008
- Founder: Vikram Khanna
- Key People: Not specified
- Headquarters: 498 Palm Springs Drive, Ste. 130, Altamonte Springs, FL 32701, United States
- Number of Employees: 65+ as of 2022
- Revenue: No information available
- Notable For: Providing Remote IT Management Services and Solutions to Managed Service Providers, expertise in monitoring, remediation, maintenance, and consulting across various technology platforms.
Products and Services
RMM Consulting
- Description: Consulting for Remote Monitoring and Management (RMM) tools.
- Key Features:
- Best Practices Implementation
- Automation & Integration
- Patch Management
- Smart Alerting
Backup Management
- Description: Ensuring successful operation of clients’ backups.
- Key Features:
- Integration with client solution
- Daily Backup Reporting
- Monitoring & Remediation
- Test Restore & Restore Assistance
24X7 Monitoring
- Description: Continuous system monitoring and remediation of critical alarms.
- Key Features:
- 24×7 / 365 Monitoring
- Remediation of Critical Alarms
- Tool Integration
Recent Developments
- Recent Product Launches: No information available
- New Features:
- Datto RMM: Microsoft 365 integration launched on November 20, 2023.
- Backup Management enhancements with Veeam File Restore Test announced on October 23, 2023.
- Updated tips for ConnectWise Automate Ticket Management on October 9, 2023.
- New Partnerships: No information available
History and Milestones
- 2008: Vikram Khanna founded the company after attending Harry Brelsford’s SMB Nation conference.
- 2009: Initiated staff augmentation and Network Operations Center (NOC) services for MSPs.
- 2012: Transitioned from staff augmentation to providing solutions-based services.
- 2014: ProVal joined the HTG Peer Groups, eventually part of IT Nation Evolve.
- 2015: Began providing consulting services for MSPs with the hiring of the first senior consultant.
- 2019: Expanded with the first dedicated sales team member; growth until then relied on word of mouth.
- 2020: Formalized the Centralized Services program for global MSPs.
- 2022: The team grew to 65+ members serving over 100 MSPs.
Company Culture and Values
- Vision: To be the professional services partner of choice for growth-oriented MSPs.
- Mission: To make MSPs more productive and efficient, improving service delivery and profitability.
- Core Values:
- Passion & Purpose: Commitment to excellence in technology.
- Innovation: Creating new solutions and methodologies.
- Growth: Emphasis on personal and company growth.
- Execution: Turning ideas into executable plans.
- Integrity: Consistently doing the right thing.
Contact Information
- Address: 498 Palm Springs Drive, Ste. 130, Altamonte Springs, FL 32701, United States
- Phone: 407-588-0101
- Social Media: Facebook, Twitter, Instagram, LinkedIn, YouTube
This detailed report encapsulates ProVal Technologies, Inc.’s operations, service offerings, and strategic direction based on the current data available. Further information may be required for a deeper analysis and future business forecasts.
