PT Bank QNB Indonesia Tbk Company Profile

Background

PT Bank QNB Indonesia Tbk, established in 1913 as NV Chunghwa Shangyeh Maatschappij in Medan, Indonesia, has over a century of banking experience. In 1965, it was renamed PT Bank Kesawan. The bank's headquarters relocated to Jakarta in 1990. In 2011, QNB Group became the controlling shareholder, leading to a rebranding to PT Bank QNB Kesawan Tbk. The name was further updated to PT Bank QNB Indonesia Tbk in 2014. As a subsidiary of QNB Group, the largest financial institution in the Middle East and Africa, the bank offers a comprehensive range of banking products and services to corporate and mass affluent retail segments.

Key Strategic Focus

PT Bank QNB Indonesia Tbk focuses on delivering innovative banking solutions tailored to the needs of corporate clients and mass affluent individuals. The bank emphasizes digital innovation, product and service development, and enhanced risk management capabilities to create lasting value for its customers, employees, and the communities it serves. Its strategic objectives include sustainable growth, strengthening its market position, and expanding its presence in the Indonesian banking sector.

Financials and Funding

As of December 31, 2024, PT Bank QNB Indonesia Tbk reported a profit before tax of IDR 86.41 billion, marking a 24.78% increase from the previous year. The bank's total assets grew by 9.35% year-on-year to IDR 12.85 trillion. The Capital Adequacy Ratio (CAR) stood at 56.15%, indicating a solid capital base. In 2023, through Right Issue VII, QNB Group's share ownership increased to 95.63%, and in 2024, a divestment reduced the public share ownership to 8.43%, while QNB Group's ownership remained at 91.57%.

Pipeline Development

The bank has been actively involved in financing initiatives to support sustainable development. In 2025, it signed a green term loan facility worth IDR 300 billion with PT CSM Corporatama (Indorent) to expand electric vehicle fleets, marking its first green term loan and demonstrating a commitment to sustainable financing.

Technological Platform and Innovation

PT Bank QNB Indonesia Tbk leverages advanced technological platforms to enhance its banking services. The bank has been recognized for its efforts in digital innovation and product development, aiming to provide innovative solutions that meet the evolving needs of its customers.

Leadership Team

The leadership team of PT Bank QNB Indonesia Tbk includes:

Nick Groene: President Director

Claudia Novita Tanod: Acting Head of Operations

Niken Ratmitasari: Head of Legal

Tifany Marisa Putrinda: Acting Head of Corporate Communication

Carina Hastari Tanubrata: Head of Human Resources

Sry Ekawaty: Head of Credit Policies and Governance

Ruth Theresia: Head of Learning, Talent and Development

Estrelita Lestari: Head of Operational Risk

Andhi Djaja L. Goeroeh: Head of IT Security and Risk Management

Haryuninglistia Setiantini: Chief Risk Officer

These leaders bring extensive experience and expertise to the bank, driving its strategic initiatives and operational excellence.

Market Insights and Competitive Landscape

The Indonesian banking sector is characterized by a diverse range of financial institutions, including state-owned banks, private banks, and foreign banks. The market is competitive, with banks focusing on digital transformation, customer-centric services, and sustainable financing to meet the evolving needs of consumers and businesses.

Key competitors in the Indonesian banking sector include:

Bank Rakyat Indonesia (BRI): A state-owned bank specializing in microfinance, with a vast network of branches and a focus on serving the unbanked population.

Bank Central Asia (BCA): A leading private bank known for its strong digital banking services and extensive ATM network.

Bank Negara Indonesia (BNI): A state-owned bank offering a wide range of banking services, including corporate and retail banking.

Bank Sinarmas: A private bank providing various banking products and services, with a focus on retail banking.

Strategic Collaborations and Partnerships

PT Bank QNB Indonesia Tbk has engaged in strategic collaborations to enhance its service offerings. In 2025, the bank signed a green term loan facility with PT CSM Corporatama (Indorent) to support the expansion of electric vehicle fleets, demonstrating its commitment to sustainable financing.

Operational Insights

PT Bank QNB Indonesia Tbk differentiates itself through its affiliation with QNB Group, leveraging its global network and expertise. The bank's focus on digital innovation, sustainable financing, and customer-centric services positions it competitively in the Indonesian banking sector.

Strategic Opportunities and Future Directions

The bank aims to strengthen its market position by expanding its digital banking services, enhancing customer experience, and increasing its involvement in sustainable financing initiatives. By leveraging its affiliation with QNB Group and focusing on innovation, PT Bank QNB Indonesia Tbk is well-positioned to achieve sustainable growth and contribute to the development of Indonesia's financial sector.