Overview
Rapier Solutions, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) rooted in Matthews, North Carolina, providing expert Information Technology (IT), project management, logistics, and administrative support services. Established in 2002, Rapier Solutions serves a diverse clientele across government, academia, and private sectors in the United States and Puerto Rico. The company's mission is to offer complete customer care for IT projects, utilizing a diverse workforce to deliver optimal value and innovative solutions.
Financial and Employee Metrics
- Annual Revenue: Approximately $4.4 million
- Employee Count: 17 individuals
- Growth Rates:
- 6-Month Growth: 5.3%
- 1-Year Decline: 10.5%
Services Offered
Rapier Solutions' service offerings are comprehensive and include:
- Information Management (IM)
- Information Technology (IT)
- Project Management
- Video Teleconference (VTC)
- Facility Management
- Administrative Support
- Security Assessments
These services are crafted to streamline processes and boost operational efficiency.
Certifications and Achievements
Rapier Solutions' commitment to excellence is demonstrated by its certifications:
- ISO 9001:2015 for Quality Management
- ISO 20000:2018 for IT Service Management
- ISO 27001:2013 for Information Security
- ITIL and Project Management Body of Knowledge-certified personnel
The company celebrates notable achievements, such as receiving "Exceptional" CPARS ratings for IT/IM support for six consecutive years.
Key Personnel
- William (Bill) Bailey: President and CEO, leading strategic initiatives and company management.
- Contact: bbailey@rapiersolutions.com
- Phone: 980-521-7208
- Hazel Bailey: Vice President of Operations, focusing on operational optimization.
- Contact: hbailey@rapiersolutions.com
- Phone: 704-575-2234
Technology and Core Competencies
Rapier Solutions leverages cutting-edge technologies like Microsoft Office 365, GoDaddy Hosting, and WordPress.org CMS, emphasizing mobile infrastructure and enhanced font management via Google Font API. The company's core competencies are strengthened by its participation in the Information Management, Security & Risk Management, and Medical Technology industries.
Clientele and Expertise
Rapier Solutions possesses extensive experience engaging with the Department of Defense (DoD) and various government agencies, such as the U.S. Army, U.S. Navy, and U.S. Agency for International Development, known for sustaining fruitful long-term partnerships across sectors.
Contract Vehicles and Partnerships
Maintaining numerous contract vehicles, Rapier Solutions collaborates with leading organizations, offering solutions in line with industry and governmental standards.
Contact Information
- Corporate Office: 3095 Senna Drive, Matthews, NC 28105
- Phone: 704-321-2271
- Email: sales@rapiersolutions.com
- Website: [www.rapiersolutions.com](https://www.rapiersolutions.com)
Competitor Analysis
Rapier Solutions contends in a competitive landscape with several IT service providers:
- Savidtechnologies, Inc.: Sector - Information Technology & Services (Employee Count: 1)
- Sedika Technologies: Sector - Information Technology & Services (Employee Count: 4)
- Beschermheren: Sector - Information Technology & Services (Employee Count: 13)
- JAS Global Advisors LLC: Sector - IT Services and IT Consulting (Employee Count: 10)
These competitors, though varying in scale, often target similar markets, focusing on information systems management and security risk solutions.
Leadership and Development
Rapier Solutions fosters talent development, with notable alumni such as:
- Vanessa McNelley: Chief Operating Officer at Crusaders for Change, LLC
- Oquindle Bennett: Technical Specialist at M.C. Dean, Inc.
- Robert Jones: CSA at United States Air Force
Client Servicing Approach
Rapier Solutions prides itself on delivering superior IT solutions through a wide-ranging service portfolio, ensuring client satisfaction and operational efficiency. The focus on sustaining client relationships is fundamental to the company's competitive stance within the service industry. The organization's commitment to veteran inclusion and innovative technology, coupled with robust quality certifications, underpins its industry-best practices.
