Company Research Report for RDI Corporation

Company Overview

• Name: RDI Corporation

• Mission of the Company: At RDI, the mission is to serve as champions at strategy, proven execution, and being experts in winning. The company values customers and commits to improving their lives by making use of every smart tool and technique to maintain a winning record.

• Founded: 1978

• Founder(s): No information available

• Key People in the Company:

• Bronson Trebbi - Chief Executive Officer

• Matt Dowd - President

• Joe Catanzaro - Chief Operating Officer

• Bill Hahn - Chief Technology Officer

• Chris Anderson - Chief Information Security Officer (CISO)

• Bobbie Jo Raines - Controller

• Dave Reiss - SVP, Sales & Client Development

• Josh Viel - VP, Client Development

• Mike Robinson - VP, Human Resources

• Headquarters: 4350 Glendale Milford Road, Cincinnati, OH 45242

• Number of Employees: Over 5,000 in-house and work-from-home employees

• Revenue: No information available

• Known For: RDI is known for its commitment to elevating the customer experience in a dedicated outsourced environment. The company provides full-service Business Process Outsourcing (BPO) solutions in Contact Center support, Data Analytics, and Managed IT & Helpdesk Services across multiple industries, including Fortune 500 client partners.

Products

• Contact Center:

• Description: Offers omni-channel customer engagement solutions to enhance customer experience.

• Key Features: World-class customer engagement, multi-channel support.

• Technical Services:

• Description: Provides managed IT services leveraging the latest technology.

• Key Features: Comprehensive IT support, security solutions.

• Research & Insights:

• Description: Delivers expert quantitative & qualitative market research and analytics.

• Key Features: Data-driven insights, customer motivation analysis.

• Digital Strategy:

• Description: Offers digital marketing strategies to improve customer connections.

• Key Features: Award-winning strategies, enhanced digital engagement.

Recent Developments

• Recent Developments in the Company:

• RDI Corporation was recognized and celebrated at the 2024 USA Customer Experience Awards for excellence in B2B Customer Experience, Learning & Development, and the use of Customer Insight & Feedback.

• New Products Launched:

• No information available

• New Features Added to Existing Products:

• RDI has incorporated speech analytics to enhance contact center performance, providing deeper insights into customer interactions.

• New Partnerships:

• RDI has partnered with initiatives such as the Western & Southern Open Tennis Tournament to enhance community engagement.

Contact Information

• Website: [rdicorp.com](https://rdicorp.com/)

• Email: winningsmart@rdicorp.com

• Phone: (800) 388-7636

• Social Media:

• [Facebook](#)

• [Instagram](#)

• [LinkedIn](#)

Conclusion

Based on the provided data, RDI Corporation has a significant presence in the business process outsourcing arena, offering a variety of services related to customer engagement, technical support, and market analysis. With its commitment to winning strategy and focus on employee and customer satisfaction, RDI has earned recognition for its work culture and service excellence. Further revenue and specific financial information, however, remain undisclosed.