Company Research Report: Readymode

Company Overview

• Name: Readymode

• Mission of the Company: To help organizations make more connections with state-of-the-art call center dialing and CRM technology.

• Year Founded: 2014

• Headquartered: [No information is available]

• Number of Employees: [No information is available]

• Revenue of the Company: [No information is available]

• Known For: Providing an industry-leading, cloud-based all-in-one call center platform, designed to maximize sales through a predictive dialer and CRM, which significantly improves talk time with automatic dialing-speed optimization.

Key People

• [No information is available]

Products

Platform Features

1. Predictive Dialer

• Description: Advanced dialing system designed for efficiency and maximized connection rates.

• Key Features:

• Speed Configuration

• Blended Inbound and Outbound Calls

• Caller-ID Proximity Matching

• Dynamic Scripts

• Automated Tasks

2. Customer Relationship Management (CRM)

• Description: Integrated CRM offering detailed analytics and reporting for efficient lead management.

• Key Features:

• Built-In CRM for seamless management

• Customizable agent statuses

• Dynamic lead prioritization

3. Readymode iQ

• Description: Intelligent platform enhancements for better connection rates.

• Key Features:

• Caller ID Reputation Monitoring

• Voicemail Drop

• Adaptive Dialing Speed

4. Security & Compliance

• Description: Ensures secure operations with regulatory compliance features.

• Key Features:

• Do-Not-Call Lists

• Compliant Call Recording

• Firewall Security

Solutions by Industry

1. Real Estate

• Solutions to enhance connection with more home sellers via automated lead uploads and customizable targeting.

2. Solar Energy

• Supports revenue maximization for solar businesses via an all-in-one predictive dialer and CRM platform.

3. Healthcare and Medicare Insurance

• Offers tailored campaigns with advanced management and analytics for optimizing lead transfers.

4. Business Process Outsourcing (BPO)

• Streamlines management of clients and campaigns with advanced configuration and customized processes.

5. Home Improvement

• Facilitates increased sales and efficiency with integrated appointment management and sales tools.

Recent Developments

• September 26, 2024: Readymode is recognized as a leader in Call Center Dialing Software in G2’s latest Fall Reports.

• June 19, 2024: Finalist for BC Tech’s 2024 Technology Impact Awards for Excellence in Company Culture.

• June 3, 2024: Launched Readymode iQ, enhancing dialing intelligence and connect rates.

• April 4, 2024: Awarded 9 new G2 badges celebrating recognitions like Best ROI and Easiest Admin.

• March 28, 2024: Celebrated 10-year anniversary of delivering innovative call center solutions.

Partnerships and Integrations

• Lead Generation & Management: Integration with platforms like Investor PO, InvestorFuse, and RadiusBob.

• Compliance: Tools such as DNC.com and The Blacklist Alliance to ensure telemarketing compliance.

• CRM and Sales: Compatible with Copper CRM, Shape CRM, Chime CRM, and others.

• Project Management & Collaboration: Supports integration with Slack, Monday.com, and Airtable.

Conclusion

Readymode is a well-recognized entity in the call center industry, providing an array of tools designed to enhance communication efficiency and sales productivity through its advanced platform and CRM solutions. The company continues to set standards with its commitment to innovation, customer satisfaction, and industry compliance.