Retail Control Systems (RCS) Market Research Report

Company Overview

• Name: Retail Control Systems (RCS)

• Mission: _Our mission at RCS is to be trusted advisers, providing superior customer service, exceptional quality, and innovation to the retail community. We hold the success of our customers as a measure of our own._

• Founded: 1987

• Founded By: No information available

• Key People: No information available

• Headquarters: 31 Hanover Street, Suite 3, Lebanon, NH 03766

• Number of Employees: No information available

• Revenue: No information available

• Known For: Comprehensive retail point of sale systems and business management solutions, including software and hardware, for effective and efficient operation of businesses both online and in-store.

Products

POS Software

• Description: RCS provides comprehensive retail point of sale systems including software for managing daily operations and inventory control.

• Key Features:

• Minimize errors and maximize profits

• Tailored retail features

• Simple-to-use custom interface

• Fast ticket entry, inventory and customer management

• Reporting and sales history tracking

• Credit card processing, e-commerce, and accounting system interfaces.

POS Hardware

• Description: Selection of hardware specifically designed to complement retail businesses.

• Key Features:

• Tailored to retail industry needs

• Includes necessary hardware to effectively run retail operations.

Integrated Payments

• Description: Cutting-edge credit card processing and payment solutions designed for the retail industry.

• Key Features:

• Secure and efficient payment handling

NCR Counterpoint

• Description: RCS offers the leading retail point of sale and inventory solution.

• Key Features:

• Seamless POS integrations

• Turn first-time customers into lifelong advocates

Recent Developments

New Products Launched

• RCS Aero Cloud Services

• No detailed description provided.

New Features Added

• RCS Mobile Inventory Management System (MIMS)

• State-of-the-art, commercial Android hardware for managing inventory both online and offline.

• Seamless data integration with Counterpoint system.

New Partnerships

• Featured Partners:

• Zebra, Equinox, and others—details on specific partnerships are not provided.

Community Engagement

• Organizations Supported:

• Upper Valley Trails Alliance

• Lebanon Opera House

• Upper Valley Business Alliance

• Enfield Village Association

• Enfield Village School PTA

• Special Olympics New Hampshire

Events and Employee Activities

• Labor Day Shoutout: Reflecting on team achievements with a focus on community involvement.

• Community Support Activities:

• Participation in local charity events, golf tournaments, and educational scholarship programs.

• Regular community engagements and support for local businesses and government customers.

Strategy Meetings

• In-person strategy meetings focusing on enhancing retail solutions and improving customer outreach.

Marketing and Trade Shows

• Active participation in retail and technology trade shows such as Grassroots Outdoor Alliance Connect show and MSAForward2024.

Services

Procurement Services

• Description: Navigate hardware and retail tech needs through an extensive partner network.

• Key Features:

• Hassle-free access to best-in-class point-of-sale hardware.

• Customized configurations and warranties.

POS Implementation

• Description: Tailoring POS implementations to specific retail needs from project management to service technicians.

• Key Features:

• Seamless installation experience

Preferred Care

• Description: 24/7 critical care support with tier 1 and tier 2 techs.

• Key Features:

• Exclusive pricing

• Dedicated account managers

• Premier SLAs

Industries Serviced

• Thrift Stores

• Special features like Color Rotation and customizable discounts.

• Garden Centers

• Enhancements for managing seasonal offers and loyalty programs.

• Sporting Goods

• Sophisticated tools for managing product grids, serial numbers, and RMSA integration.

• Museums & Attractions

• Versatile technology for managing diverse inventory and events.

• Wine & Liquor

• Efficient inventory management for multiple locations.

• General Retail

• Customizable point-of-sale experience for varying retail strategies.

Recent Blog Highlights

• “The Complexities of Retail Inventory Management”

• “Cheers to Convenience: Exploring Alcohol Delivery Options”

• “Mobile POS: Bringing the Checkout to the Customer”

• “The Crucial Role of Software Updates in Point of Sale Systems”

Contact Information

• Phone: 1-800-417-3030

• Email: sales@retailcontrolsystems.com, support@retailcontrolsystems.com

• Headquarters: 31 Hanover Street, Suite 3, Lebanon, NH 03766