Right at Home Northeast Texas: Company Profile

Background

Overview

Right at Home Northeast Texas is a locally owned and operated franchise of Right at Home, a national provider of in-home care services for seniors and adults with disabilities. Established in 2009 by Randy and Susan Price, the franchise serves various communities across Northeast Texas, including Tyler, Nacogdoches, Longview, Texarkana, Athens, Sulphur Springs, and Beaumont.

Mission and Vision

The company's mission is to improve the quality of life for those they serve by providing compassionate, highly-trained caregivers who assist clients in living independently and comfortably in their own homes. Their vision is to be a trusted partner in home care, offering personalized services that cater to the unique needs of each individual.

Primary Area of Focus

Right at Home Northeast Texas specializes in non-medical in-home care services, including companion care, personal care, nursing services, and specialty care for conditions such as Alzheimer's, diabetes, and Parkinson's disease. These services are designed to support seniors and adults with disabilities in maintaining their independence and quality of life.

Industry Significance

As part of the Right at Home network, the Northeast Texas franchise contributes to a broader mission of providing in-home care services across the United States and internationally. The company has been recognized for its commitment to quality care, earning awards such as the 2025 Caring Star Award for service excellence and the 2025 Best of Home Care® awards, including Leader in Experience, Provider of Choice, and Employer of Choice.

Key Strategic Focus

Core Objectives

• Quality Care Delivery: Ensuring high standards of care through thorough caregiver training and personalized care plans.

• Community Engagement: Actively participating in local communities to understand and meet the specific needs of clients.

• Employee Satisfaction: Fostering a positive work environment to attract and retain skilled caregivers.

Specific Areas of Specialization

• Companion Care: Assisting with light housekeeping, meal preparation, and socialization to enhance clients' daily lives.

• Personal Care: Providing support with personal hygiene, mobility, and other daily activities.

• Nursing Services: Offering in-home medical care, including ostomy care and medication management.

• Specialty Care: Supporting individuals with specific conditions like Alzheimer's, diabetes, and Parkinson's disease.

Key Technologies Utilized

While specific technological platforms are not detailed in the available information, Right at Home Northeast Texas emphasizes the use of effective communication tools and care management systems to coordinate services and ensure quality care delivery.

Primary Markets or Conditions Targeted

The primary market includes seniors and adults with disabilities in Northeast Texas who require assistance to live independently. The company also focuses on individuals with chronic conditions such as Alzheimer's, diabetes, and Parkinson's disease, providing specialized care tailored to these needs.

Financials and Funding

Funding History

As a privately held franchise, specific details regarding funding history and total funds raised are not publicly disclosed.

Recent Funding Rounds

No recent funding rounds have been publicly reported for Right at Home Northeast Texas.

Notable Investors

As a franchise of Right at Home, the primary investors are the franchise owners, Randy and Susan Price.

Intended Utilization of Capital

Capital is primarily utilized for expanding service offerings, enhancing caregiver training programs, and investing in community outreach initiatives to better serve clients across Northeast Texas.

Pipeline Development

As a service-oriented company, Right at Home Northeast Texas does not have a product pipeline. Instead, the focus is on developing and enhancing service offerings to meet the evolving needs of clients, including specialized care programs for various health conditions.

Technological Platform and Innovation

Proprietary Technologies

While specific proprietary technologies are not detailed, the company likely employs care management software and communication tools to coordinate services and monitor client well-being.

Significant Scientific Methods

The company utilizes evidence-based care plans and personalized assessments to ensure that services are tailored to the unique needs of each client.

AI-Driven Capabilities

There is no specific information indicating the use of AI-driven capabilities within the company's operations.

Leadership Team

Randy Price – Owner

• Professional Background: Randy has a BA in Economics with a secondary emphasis in Accounting from the University of Texas at Austin. He achieved accreditation as a Certified Senior Advisor (CSA) from the Society of Senior Advisors in 2010 and has continued his education in elder care through training conferences and seminars.

• Key Contributions: As the owner, Randy has been instrumental in establishing and expanding Right at Home Northeast Texas, focusing on providing compassionate care and community engagement.

Susan Price – Co-Owner

• Professional Background: Susan has been actively involved in the operations and growth of Right at Home Northeast Texas, contributing to its mission of improving the quality of life for clients.

• Key Contributions: Co-owning the franchise, Susan has played a significant role in its development and success, emphasizing quality care and community involvement.

Matt Blocker – Chief Executive Officer

• Professional Background: As President, Matt creates and implements organizational vision and direction for the company, leading and evaluating the executive leadership team.

• Key Contributions: Matt has been pivotal in guiding the company's strategic direction and fostering a culture of excellence in care delivery.

Chad Leath – Chief Growth Officer

• Professional Background: Chad designs plans to help territories meet targets, develops relationships with clients/customers, and evaluates costs for selling products and services.

• Key Contributions: Chad has been instrumental in driving the company's growth and expanding its reach within the community.

Kandi Patterson, RN – Chief Operating Officer

• Professional Background: With 28 years of nursing experience, Kandi oversees daily operations, ensuring seamless service delivery and optimal client care.

• Key Contributions: Kandi has been crucial in maintaining high standards of care and operational efficiency within the company.

Dana Rutland – Chief Human Resource Officer

• Professional Background: Dana manages strategic leadership, HR operations, compensation and benefits, employee engagement, compliance, and talent management.

• Key Contributions: Dana has played a key role in fostering a positive work environment and ensuring the company attracts and retains top talent.

Jackie Tangorra, CPA, CFE – Chief Technology & Transformation Officer

• Professional Background: Jackie supports transformative technology initiatives that enhance business processes and drive organizational change, focusing on strategic oversight and data-driven solutions.

• Key Contributions: Jackie has been instrumental in implementing technology solutions that improve operational efficiency and service delivery.

Matthew Malcolm, CFA – Chief Financial Officer

• Professional Background: Matthew leads finance and accounting operations, supporting the company on information technology, legal matters, and resource planning.

• Key Contributions: Matthew has been crucial in ensuring financial stability and supporting strategic initiatives within the company.

Competitor Profile

Market Insights and Dynamics

The home healthcare industry in Northeast Texas is characterized by a growing demand for in-home care services due to an aging population and increasing prevalence of chronic conditions. This trend presents opportunities for providers to expand services and innovate care delivery methods.

Competitor Analysis

• Interim Healthcare of Tyler TX: Offers home health care services with a focus on skilled nursing and therapy services.

• Virtuous Homecare LLC: Provides non-medical home care services, emphasizing personalized care plans.

• Paradigm Rehab & Nursing, L.P.: Specializes in rehabilitation and nursing services, catering to a diverse client base.

• Nexus Care Solutions, LLC: Focuses on home health care services with a commitment to quality and compassionate care.

• Home Health LLC Fellowship: Provides a range of home health services, including skilled nursing and personal care.

Strategic Collaborations and Partnerships

Right at Home Northeast Texas collaborates with local healthcare providers, community organizations, and support services to enhance care delivery and address the comprehensive needs of clients.