Rimini Street, Inc. Market Research Report

Company Overview

• Name: Rimini Street, Inc.

• Mission: “To provide extraordinary technology solutions powered by extraordinary people that achieve each client’s strategic, operational and financial goals.”

• Founded: 2005

• Founder: Seth Ravin

• Key People:

• Seth Ravin, CEO, President & Chairman of the Board

• Michael L. Perica, EVP & Chief Financial Officer

• Steve Hershkowitz, EVP & Chief Revenue Officer

• Nancy Lyskawa, EVP & Chief Client Officer

• David Rowe, Chief Product Officer, Chief Marketing Officer & EVP, Global Transformation

• Headquarters: Las Vegas, Nevada, USA

• Number of Employees: Over 2,100

• Revenue: No information is available

• Known For: Global provider of end-to-end enterprise software support, especially known as the leading third-party support provider for Oracle and SAP software, and partner for Salesforce and AWS.

Products

Overview

• Rimini Street offers comprehensive support solutions for enterprise software across multiple platforms including Oracle, SAP, Salesforce, and VMware.

• Products are designed to reduce costs, optimize software performance, and provide extended support without forced upgrades.

Key Products and Features

1. Rimini Support™

• Provides support for Oracle, SAP, and other enterprise software.

• Focuses on reducing support costs, avoiding expensive upgrades/migrations, and extending the life of ERP investments.

2. Rimini Watch™

• Offers monitoring services for enterprise software systems to ensure operational stability.

• Designed to help reinvest savings into strategic business innovations.

3. Rimini Protect™

• Security solutions for IT environments to protect against vulnerabilities.

• Includes proactive root cause analysis and customized security support.

Recent Developments

New Initiatives

• Mercury NZ Partnership (October 8, 2024): Selected Rimini Street to provide support and monitoring services for its SAP systems, aiming to achieve cost efficiency and operational stability.

• Standard Foods Partnership (September 25, 2024): Collaborated to fund an AI-powered predictive data analytics project, enhancing supply chain operations.

• VMware Support Expansion (September 18, 2024): Clients running VMware have continued choosing Rimini Street’s support to avoid costly price increases and gain flexibility.

New Products and Features

• No new products specifically mentioned.

• Rimini ONE™: Comprehensive support and service package providing end-to-end support for enterprise applications, databases, and technology software.

Partnerships and Recognitions

• Partnerships: Engaged with a diverse array of clients worldwide, including Fortune 500 and midmarket sectors.

• Awards: Achieved recognition as a Best Workplace for Millennials and earned a 2024 Tech Cares Award for corporate social responsibility efforts.

Summary

Rimini Street is a key player in the third-party software support industry, providing innovative support solutions that enable enterprises to reduce costs and optimize the value of their existing IT investments. The company’s comprehensive product offerings, such as Rimini Support and Rimini Protect, are tailored to maintain and enhance enterprise software performance while avoiding costly upgrades. Rimini Street’s partnerships and recent developments demonstrate its commitment to both operational excellence and corporate social responsibility.