Roan Solutions Company Market Research Report

Company Overview

• Name: Roan Solutions Inc.

• Mission: To implement technology solutions that decrease costs, optimize productivity, and allow clients to focus on their business operations, providing proactive security, preventative service and support, and consulting solutions tailored to client success.

• Founded: 1999

• Founder(s): No specific information on founders is available.

• Key People:

• Craig Raubenheimer (No specific role identified)

• Kristine Garling (IT Support Engineer)

• Jan-Lee Torres (IT Consultant, ITIL V4, AZ-900)

• Headquarters: 185 Alewife Brook Parkway, Suite 414, Cambridge, MA 02138, USA

• Number of Employees: 2-10 employees

• Revenue: No information is available.

• Known For: Providing IT outsourcing support and consulting solutions, with a focus on managed IT services, cybersecurity, cloud solutions, and IT infrastructure management.

Products and Services

Product Offerings

1. Managed IT Services

• Description: Comprehensive IT support services to prevent and resolve any IT issues before they affect the clients’ businesses.

• Key Features: 24/7/365 support, proactive IT monitoring, and management.

2. Cybersecurity Solutions

• Description: End-to-end cybersecurity solutions to protect client operations from threats.

• Key Features: Cybersecurity automation, preventative measures, stringent security protocols, and digital asset protection.

3. Cloud Solutions

• Description: Secure and predictable cloud infrastructure services designed to minimize costs and innovate client technology solutions.

• Key Features: Cloud backup, predictable cost, tailored cloud solutions for cost-efficiency.

4. IT Support and Co-Managed Services

• Description: A mix of fully outsourced IT management or co-managed support complementing client’s existing IT teams.

• Key Features: On-site and cloud-based backup, proactive problem prevention, IT risk reduction.

5. Professional IT Consulting

• Description: Providing expert advice and tailored solutions for technology strategy and optimization.

• Key Features: IT strategy and roadmap development, problem solving, and proactive solutions consulting.

Recent Developments

Recent Company Developments

• New Products Launched: No specific information on new products is available.

• New Features Added to Existing Products: No specific information on additional features is available.

• New Partnerships: No specific information on new partnerships is available.

• Prominent Activities: Roan Solutions has been assisting companies, such as Cambridge Dental Group and organizations associated with Harvard University, in navigating cybersecurity risks and delivering competent IT support.

Notable Highlights

• Philosophy and Approach: Roan Solutions emphasizes proactive problem solving and IT management to prevent issues before they arise. They utilize a three-step process: Discover, Simplify, Protect.

• Experience: Since 1999, Roan Solutions has been providing managed and professional IT solutions across various sectors, leveraging a vast array of business and technical expertise.

• Client Testimonials: Roan Solutions has received positive recommendations from institutions like Harvard University and the Cambridge Dental Group, highlighting their efficient and proactive support services.

Conclusion

Roan Solutions is dedicated to offering robust IT solutions tailored to support small and mid-sized businesses. With a focus on reducing operational costs and improving productivity through innovative IT and cloud services, Roan Solutions positions itself as a trusted partner in IT consulting and management, known for its robust client relationships and proactive service model.