RockarTech Company Research Report
Company Overview
- Name: RockarTech
- Mission: RockarTech aims to transform the automotive retail industry by providing innovative multi-channel eCommerce solutions tailored to automotive Original Equipment Manufacturers (OEMs), retailers, and importers.
- Founded: No information is available.
- Founders: No information is available.
- Key People:
- Charlotte Evans: Account Director
- Josh Osborne: Partnership & Innovation Manager
- Headquarters: 1 Monckton Court, South Newbald, York, YO43 4RW, United Kingdom
- Number of Employees: No information is available.
- Revenue: No information is available.
- Known For: RockarTech is known for its expansive industry knowledge, innovative eCommerce solutions, and proof-of-concept business model that integrates digital and physical retail experiences.
Products
Overview
RockarTech offers a suite of eCommerce products to facilitate seamless integration for automotive OEMs and retailers. The focus is on end-to-end eCommerce solutions that are modular and extendable.
Product Line
1. Cloud Platform
- Description: A modular and extendable platform designed to accelerate the implementation of eCommerce operations.
- Features: Reliability, speed, lower cost of ownership, reduction of unnecessary investments.
2. Marketing & Intelligence
- Description: Consultancy services to enhance retail strategies through data-led insights.
- Features: Customer-centric approach, data-driven methodologies.
3. Training & Support
- Description: Comprehensive training and onboarding support.
- Features: Education provided by experienced experts.
4. Automotive eCommerce Suite
- Description: Enables end-to-end eCommerce, ideal for modern omnichannel retailing.
- Modules Included:
- Product Specification
- Part Exchange
- Vehicle Finance
- Checkout
- My Account
- Handover
- Features: Cross-platform integration and analytics support.
5. Business Intelligence & Data Insights
- Description: Offers a tailored-to-automotive BI platform for actionable insights.
- Features: Customised dashboards, inventory insight, customer behaviour analytics.
6. Customer Data Platform
- Description: Provides actionable insights from customer interactions.
- Features: Integration with existing BI tools like Microsoft PowerBI or Tableau.
Recent Developments
Recent Achievements
- Rockar Jaguar Land Rover:
- Achieved a record-breaking January with a 13% increase in new car orders and a 78% increase in used car orders from January 2023 to January 2024, attributed to innovative retail strategies and their unique omnichannel model. This resulted in a 35% increase in overall vehicle sales.
Highlights of Key Personnel
- Charlotte Evans:
- Celebrated a decade at RockarTech, exemplifying career advancement from the Hyundai store to becoming an Account Director, reflecting the company's values in fostering internal talents and aiming for customer-centric innovation.
- Josh Osborne:
- Transitioned from Rockar Retail operations to Partnership & Innovation Manager at RockarTech, where he now leads efforts in exploring cutting-edge technologies and building partnerships that enhance omnichannel experiences.
Corporate Innovations
- Omnichannel Strategies:
- Continued innovation in blending online and physical customer experiences, enhancing the car-buying journey by enabling customers to seamlessly transition between digital interfaces and physical showrooms.
- Business Model:
- RockarTech underscores a digital-first strategy with a robust ecommerce platform that adapts to client needs and market demands, fundamentally changing automotive retail paradigms.
- Client Testimonials:
- Leadership commends RockarTech for turning all transformation metrics to green within a year, emphasizing strategic importance and successful engagements with leading automotive brands like BMW in the South African region.
Conclusion
RockarTech positions itself as a trailblazer in the automotive retail industry, consistently pushing the boundaries of omnichannel retail experiences. With a focus on agile eCommerce solutions and sustained business innovation, RockarTech is well-poised to influence the future of automotive retail through strategic partnerships and a customer-first approach. For further inquiries or to engage with RockarTech's suite of products, reach out via letschat@rockartech.com or visit their headquarters in York, United Kingdom.