Overview

ROLLER is a leading provider of cloud-based venue management software solutions aimed at enhancing operations within the attraction industry. The platform is designed to improve guest experiences and drive revenue growth for leisure and entertainment venues. ROLLER integrates a variety of operational needs from online ticketing and point-of-sale (POS) systems to CRM and guest feedback solutions.

Company Achievements and Capabilities

ROLLER serves over 1,850 venues worldwide, optimizing business operations by managing bookings, selling tickets, handling food, beverage, and merchandise sales, and organizing party bookings—all within a singular platform. Its intuitive design has reportedly boosted online revenue by 30%, as experienced by Jessica McDonald of Lollipops Playland Penrith. The platform seamlessly integrates guest management systems with POS systems, enhancing operational efficiency, as noted by Antonio Sañudo at Urban Planet Jump.

Recent Successes

ROLLER recently secured US$50 million in growth capital from Insight Partners, contributing to a cumulative US$80.94M from four funding rounds, aimed at advancing its product offerings and leadership in global venue management solutions. The company annually processes $4 billion in transactions, highlighting its market strength and operational effectiveness.

Leadership Team

The leadership team driving ROLLER's strategic initiatives includes:

Luke Finn, CEO and Co-founder

Mark Finn, Co-founder and CFO

Richard Steers, Chief Product & Technology Officer

These leaders leverage their expertise to guide ROLLER towards continual innovation and growth, focusing on product development, marketing strategies, and ensuring customer success.

Market Position and Future Outlook

ROLLER services a broad array of attraction-based venues such as trampoline parks, theme parks, museums, and zoos. Its strategic positioning facilitates expansion and influence in global markets through tailored technology solutions. Recently, ROLLER partnered with Workforce.com to integrate labor management solutions, enhancing its offerings.

Contact and Additional Information

For further insights about ROLLER, please visit their [official website](https://www.roller.software/), where you can explore detailed features, client testimonials, and case studies that showcase the value of their solutions.

Competitor Profiling for ROLLER

Introduction

ROLLER operates within a competitive landscape of entertainment and event management software solutions. This section explores the range of ROLLER's competitors and alternative solutions, providing a detailed overview of the industry and key players.

Primary Competitors

Key competitors in the market include companies providing point-of-sale and entertainment management solutions: CenterEdge Advantage, Clubspeed, Parafait, and Gatemaster.

CenterEdge Advantage

Overview: Provides a centralized management platform for amusement parks and entertainment centers.

Strengths: Known for an integrated suite that offers POS, ticketing, and back-office functions.

Pricing: Licensing starts around $5000.

Features: Includes tailored event management and credit card processing solutions.

Industry Reach: Serves amusement parks, water parks, museums, and zoos.

Clubspeed

Overview: Offers venue management software specializing in family entertainment centers.

Strengths: Focuses on gamification, online booking, and CRM.

Reach: Over 1500 customers in 70+ countries.

Offerings: Comprehensive management for multi-activity centers.

Parafait by Semnox

Overview: Combines modules for indoor activities with cashless solutions.

Key Features: Notable for RFID technology and CRM capabilities.

Awards: Recognized with 'Innovative Product of the Year' awards.

Applications: Serves family entertainment centers, arcades, and food courts.

Gatemaster Technology

Overview: Specializes in point-of-sale ticketing and resource management.

History: Founded in 1994, with presence in 16 countries.

Key Offerings: Includes integrated ticketing and customer tracking systems.

Market Insights and Trends

The competitive landscape indicates a strong focus on efficiency, streamlined operations, and enhanced guest experiences, crucial for maintaining market relevance. Competitors emphasize integrated solutions to meet evolving demands, enhancing innovation, customer engagement, and optimizing revenue.