Royston & Lund Market Research Report

Company Overview

Name and Mission

• Name: Royston & Lund

• Mission: To provide a first-class estate agency service with commitment to highest level of customer service and integrity.

Foundation and Founders

• Founded: In 1994

• Founded by: No specific individuals mentioned.

Key People

• Directors:

• Bob Chana - Acquired the company in 2021, has a passion for property and significant experience in the lettings industry.

• Suky Chana - Co-acquired the company in 2021, with a background in Biomedical Sciences and previous experience co-founding a lettings agency.

• Associate Directors:

• Alex Harding - Joined in 2018, with previous experience in international business and sales.

• Graham Sheardown - Joined in 2010, experienced in estate agency sector.

• Branch Managers:

• Matthew Powell - Branch Manager for Keyworth since 2020.

• Lindsey Hawley - Branch Manager for Ashby with over 25 years of industry experience.

• Monica Basra - Lettings Manager for Wolverhampton, with experience in legal compliance.

• Other Key Roles:

• Oliver Davies - Senior Photographer.

• Kirsty Marcer - Senior Sales Progressor.

• Libby Evans - Sales Administrator.

Headquarters

• Located: West Bridgford, East Midlands, United Kingdom.

Number of Employees

• No information is available.

Revenue

• No information is available.

Reputation

• Known For: Being a leading estate agent for property sales and lettings with professional photography, drone images, and achieving above the asking prices in property sales. They also have established community support and sponsorships.

Products and Services

Offered Services

• Estate Agency Services: Specializing in property sales and lettings.

• Property Valuation: Professional property valuation services.

• Marketing Services: Use of innovative technology and major property portals like Rightmove and Zoopla for marketing properties.

High-level Product Description

• Estate Agency Services: With over 28 years of experience, Royston & Lund offers comprehensive property sales and letting services, characterized by professional and drone photography, and automated email alerts.

Key Features

• Professional photography and drone photography for property marketing.

• Weekly updates and real-time viewing confirmations for clients.

• A proactive approach using the latest technology for marketing.

• Extensive client support with a focus on service, evidenced by awards and community involvement.

Recent Developments

Company Expansion

• Expanded from a 2-branch business to 4 branches under the leadership of Bob and Suky Chana.

• New branches opened in Ashby de la Zouch and Wolverhampton since 2021.

Awards and Recognition

• Received Best Estate Agent in the UK at the ESTA awards in 2018.

• Won Best Small Lettings Agency 2021 at the EA Masters awards.

• Received Silver at the 2022 ESTAS awards.

Notable Achievements

• Achieved 101.24% of asking prices on average in 2022.

• Achieved £2.3 million over guide prices based on 398 sales in the previous year.

Partnerships and Community Involvement

• Engaged in community sponsorships, including schools, children's fitness, and local sports teams like football and cricket.

Additional Information

• Notable Awards: Apart from the ESTA and EA Masters awards, continued recognition in community trust and service quality.

• Key Growth Areas: Continual team growth with newly appointed experts in estate sales and administration.

Note: Some fields, such as exact revenue and number of employees, have no specific information in the provided data.