SageSurfer Company Profile

Background

Founded in 2016, SageSurfer is a behavioral health care coordination platform headquartered in Sunnyvale, California. The company is dedicated to enhancing whole-person and whole-family health and crisis care through its interoperable, AI-enhanced system. By integrating care for patients and providers, SageSurfer aims to improve patient outcomes, reduce rehospitalizations, and decrease emergency department visits.

Key Strategic Focus

SageSurfer's strategic focus centers on delivering comprehensive, coordinated, and outcome-driven personalized care for individuals facing behavioral health challenges. The platform offers omnichannel communication tools—including video, audio, chat, and group text—to facilitate seamless interactions among patients, providers, peers, and family members. Additionally, SageSurfer integrates with electronic health record (EHR) systems and employs AI-enhanced tools to improve efficiency and enable precise patient interventions. The company primarily serves community mental health centers, substance use treatment centers, integrated health systems, county systems, peer support organizations, and health plans.

Financials and Funding

As of July 2025, SageSurfer's estimated annual revenue is approximately $3.5 million, with a revenue per employee of $112,000. The company has participated in multiple funding rounds, including accelerator and incubator programs, and has received backing from the National Science Foundation. Notable investors include Village Capital, Tampa Bay Wave, Jumpstart Foundry, MassChallenge, and Right Side Capital Management.

Technological Platform and Innovation

SageSurfer's platform is distinguished by its AI-powered capabilities, offering over 150 prebuilt workflows and multifaceted reports. The system integrates seamlessly with EHRs and other healthcare data systems, ensuring comprehensive care coordination. Key features include:

Integrated Communication: Facilitates real-time interactions among patients, providers, peers, and family members through various channels.

AI-Enhanced Tools: Utilizes AI-driven recommendations and risk-flagging dashboards to support proactive interventions and personalized care plans.

Self-Care Content: Provides culturally informed, AI-recommended self-care resources to empower patients in managing their health.

Data Analytics: Employs advanced analytics to monitor goals, track utilization outcomes, and assist providers in transitioning to value-based care standards.

Leadership Team

Anupam Khandelwal, Co-Founder & Chief Executive Officer: With over 20 years of experience in healthcare IT and entrepreneurship, Khandelwal has a proven track record in developing and managing solutions, leading teams, and achieving high customer satisfaction levels. He co-led healthcare innovations at Cisco Technologies and served as a strategic enterprise consultant at Big 5 consulting firms. Khandelwal holds a Bachelor's degree in Computer Science from Pune University, India.

Gaytri Khandelwal, Co-Founder & Chief Revenue Officer: Gaytri brings extensive experience in revenue growth strategy and business development, contributing significantly to SageSurfer's market expansion and strategic partnerships.

David Lucas, Chief Marketing Officer & Co-Founder: A serial entrepreneur and marketing executive with a multi-million-dollar exit, Lucas has worked with numerous technology startups across various domains, bringing products and services to market and supporting business scaling. He has also collaborated with multiple U.S. federal agencies in successfully building and rolling out complex solutions. At SageSurfer, he leads sales and marketing efforts.

Dr. David A. Young, Clinical Product Manager: Dr. Young is a clinical psychologist, behavioral healthcare executive, systems of care consultant, and social entrepreneur with over 30 years of executive-level experience in both for-profit and non-profit sectors, including serving as Behavioral Health Director for a mid-size California county. He received his Ph.D. from the California School of Professional Psychology, Los Angeles, and earned an MPH degree from Harvard School of Public Health.

Dr. Ankur Desai, Chief Medical Officer: With 18 years of practicing experience, Dr. Desai also serves as Chief Medical Officer of PerformCare, part of the AmeriHealth group. He has worked with Johns Hopkins, CPC (a premier behavioral health organization in New Jersey), and the University of Maryland & Sheppard Pratt in Baltimore, MD. He guides product development for clinical workflows and leads strategic decisions and roadmaps around it.

Competitor Profile

Market Insights and Dynamics

The digital behavioral health market is experiencing significant growth, driven by increasing demand for accessible mental health services and the integration of technology in healthcare. The market is characterized by rapid innovation, with companies leveraging AI and data analytics to enhance care coordination and patient outcomes.

Competitor Analysis

SageSurfer operates in a competitive landscape alongside several notable companies:

Spring Health: Provides a digital mental health platform offering personalized care plans and access to a network of providers. Spring Health has secured substantial funding and serves a broad client base.

Nview Health: Offers online behavioral health solutions that assist healthcare professionals and research organizations in screening for and monitoring mental disorders in children and adults.

BetterLYF: Provides an online wellness platform to assist individuals with stress and anxiety through counseling and self-help resources.

Bodymatter: A digital health company that builds personalized health solutions, focusing on user-centric design and data-driven insights.

Strategic Collaborations and Partnerships

SageSurfer has engaged in several strategic collaborations to enhance its market position and innovation capacity:

National Science Foundation (NSF): Received backing from the NSF, underscoring the platform's technological innovation and potential impact on behavioral healthcare.

Accelerator Programs: Participated in programs such as Village Capital, Tampa Bay Wave, Jumpstart Foundry, and MassChallenge, facilitating access to resources, mentorship, and networking opportunities.

Operational Insights

SageSurfer's platform achieves patient engagement rates of 85-90%, significantly higher than the industry average for active app use. The company reports a 78% reduction in rehospitalizations and a 35% decrease in emergency department visits among its users. These outcomes highlight SageSurfer's effectiveness in improving patient care and reducing healthcare costs.

Strategic Opportunities and Future Directions

Looking ahead, SageSurfer aims to expand its reach within the behavioral health sector by:

Enhancing AI Capabilities: Continuing to develop and integrate advanced AI tools to further personalize care plans and improve patient outcomes.

Expanding Partnerships: Forming new collaborations with healthcare providers, payers, and community organizations to broaden the platform's adoption and impact.

Market Expansion: Exploring opportunities to enter new markets and serve diverse populations, including those with mild to moderate mental health conditions.