Savista Company Research Report

Company Overview

• Name: Savista

• Mission: To provide unparalleled expertise, ensuring healthy operational performance for healthcare organizations through revenue cycle management services, allowing clients to focus on patient care.

• Founded: Late 1990s under well-recognized brand names.

• Key People:

• Jan Grimm - Chief Executive Officer

• Brett Palmer - Chief Operations Officer

• Divas Chawla - Chief Global Officer

• Dan Bugarin - Chief Commercial Officer

• Sherry Degnan - Chief Human Resources Officer

• John Johnson - Chief Information Officer

• Ryan McCabe - Chief Financial Officer

• Laxmi Patel - Chief Strategy Officer

• Stacie Schmitt - Chief of Staff

• Heather Swift - Chief Legal Officer

• Headquarters: Alpharetta, Georgia, USA

• Number of Employees: Approximately 4,000 globally

• Revenue: Managed $20 Billion in Net Patient Revenue Annually

• Known For: Providing full-service revenue cycle management services to healthcare industries, recognized for their effective use of technology and expert workforce.

Products and Services

Savista provides a wide range of services aimed at optimizing the healthcare revenue cycle:

1. Eligibility & Enrollment:

• Virtual program to reduce uncompensated care impacts.

2. HIM Outsourcing:

• Outsource HIM functions for improved financial outcomes.

3. Payment Variance Management:

• Accurately capture net revenue.

4. AR Management:

• Reduce account receivable days through rapid collection.

5. Bad Debt Recovery:

• Enhance patient loyalty post-discharge.

6. Cancer & Clinical Registry:

• Improve patient outcomes with quality clinical data.

7. CDM Services:

• Optimize and maintain charge description master.

8. Clinical Documentation Integrity:

• Reduce patient information errors.

9. Coding Services:

• Overcome coding complexity and ensure reimbursement.

10. Denial Management:

• Prevent denied claims and enhance net revenue.

Key Features of Services

• Services integrate with existing systems, avoiding additional tech costs.

• Comprehensive audits and consulting for enhanced operational efficiency.

• Utilization of automation and AI to optimize service delivery.

• Flexible and scalable solutions tailored to individual client needs.

Recent Developments

• New AI Voice Agent Launch: Savista launched "Sophia," a cutting-edge AI digital agent, to enhance patient interaction with natural language processing.

• Awards:

• Named a Top 10 Healthcare BPO by Healthcare Business Review in 2022 and 2024.

• Peer-reviewed designation by HFMA.

• Strategic Partnerships: Continues to expand partnerships to enhance service delivery and operational efficiency.

• Industry Position: Recognized for staying ahead of market trends and leveraging automation across industries for greater efficiency.

Conclusion

Savista continues to be a leader in healthcare revenue cycle management by building strong partnerships, providing flexible and scalable solutions, and integrating advanced technology into its operations. Their focus on enhancing client outcomes and improving patient interactions through innovations such as AI positions them as a crucial player in the healthcare industry.