ScalePad Market Research Report

Company Overview

Name

ScalePad

Mission

No information is available.

Founding Details

Year of Foundation: ScalePad began as Warranty Master in 2015.

Founders: No information is available regarding founders.

Key People

Chris Day: Founder and Chief Executive Officer

Chantelle Turton: Chief People Officer

Ryan Sigouin: Chief Revenue Officer

Mike Walsh: Chief Product Officer

Jean-François René: Chief Technology Officer

Denes Purnhauser: Chief Strategy Officer

Luis Giraldo: Chief Evangelist

Sandeep Kumar: SVP Finance

Greg Elliott: SVP Customer Success

Andrew Hastings: SVP Marketing

Adam Hert: VP Product

Aaron Kennedy: VP Operations

Matthew Waters: VP Demand Generation

Headquarters

Location: Vancouver, British Columbia, Canada

Number of Employees

54+ employees across 3 offices and remote locations in Canada.

Revenue

No specific revenue figure is available. The average revenue opportunity per partner is noted at $1,282,000.

Recognition and Awards

Certified as a Great Place to Work® for three consecutive years.

Recognized as one of the Top 10 Inspiring Workplaces in North America.

Known For

ScalePad is known for its comprehensive solutions aimed at Managed Service Providers (MSPs).

Products

Client Engagement Platform

Description: Facilitates deeper client connections and strategic planning.

Features: Client technology plans, QBR tools, and simplified cybersecurity compliance.

Lifecycle Manager

Description: An asset management solution.

Features: Assessment, planning, implementation, management of hardware and software assets.

Lifecycle Insights

Description: Provides operational and financial insights.

Features: Integration with ConnectWise PSA data, client budgeting, and TCO analysis.

Backup Radar

Description: Backup monitoring services.

Features: Automated backup monitoring, reporting, and compliance solutions.

Cognition360

Description: Business intelligence platform.

Features: Analysis of MSP operations and financial insights, updated reports for performance measures.

ControlMap

Description: Governance, Risk, and Compliance platform.

Features: Supports multiple cybersecurity frameworks and integrations like NIST and ISO.

Quoter

Description: Quote-to-cash platform.

Features: Streamlines quote creation and management for MSPs.

Recent Developments

New Products and Features

Quoter Integration (October 2023): Quoter was added to help MSPs manage quotes more efficiently.

AdeptMC Acquisition (July 2023): Enhanced backup monitoring by integrating business continuity solutions.

Lifecycle Insights Acquisition (April 2023): Boost MSPs with additional tools for asset lifecycle management, QBRs, budgeting, and TCO analysis.

ControlMap Enhancements (October 2024): Added NIST and ISO frameworks for managing supply chain and AI systems.

Cognition360 Updates (October 2024): Enhanced reports for better operational and financial analysis.

Backup Radar Integration (March 2024): Expanded with HaloPSA API integration for improved ticketing workflow.

Partnerships and Certifications

AWS ISV Partner: Recently became an AWS ISV Partner.

SOC 2 Type II and ISO 27001 Certified (April 2024): Achieved compliance for several key products.

Expansion and Growth

Over 12,000 MSPs have integrated ScalePad solutions into their operations worldwide, managing over 24 million assets.

Cultural and Community Engagement

Continued commitment to sustainability and securing data.

Regular industry events and webinars to engage with the MSP community.

Conclusion

ScalePad positions itself as a strategic partner for MSPs worldwide by providing robust tools and platforms that manage and optimize assets, improve business intelligence, and ensure compliance and security. With a strong focus on performance, partnerships, and continuous improvement, ScalePad has secured a place among the leading providers in the MSP domain.