Company Profile: Screeb
Background
Screeb is a French company founded in 2020, specializing in user research, product analytics, and customer support services. The company offers a comprehensive platform designed to help businesses understand their customers better by analyzing user behavior and gathering valuable insights. Screeb's mission is to empower product teams to create experiences their users will love, facilitating data-driven decisions and continuous product improvement. The platform is particularly notable for its high response rates in in-app surveys, achieving an average of 60%, and its dual-platform capability, supporting both web and mobile applications.
Key Strategic Focus
Screeb's strategic focus centers on providing an all-in-one solution for product teams, UX researchers, customer experience managers, and marketers. The platform emphasizes:
- User Behavior Analysis: Offering real-time funnel analysis and session replays to identify user challenges and optimize user journeys.
- Contextual Customer Feedback: Deploying in-app surveys with high engagement rates to collect actionable insights directly from users.
- AI-Driven Insights: Utilizing artificial intelligence to analyze user activity and feedback, enabling faster decision-making and product enhancements.
- Engagement Tools: Providing in-app messaging and product tours to guide users and boost feature adoption.
These focus areas aim to enhance onboarding processes, improve feature adoption, and reduce churn across various industries, including SaaS, fintech, and healthcare.
Financials and Funding
Screeb has demonstrated consistent growth since its inception:
- Revenue: In 2025, the company achieved a revenue of $1.8 million, reflecting its expanding user base and increasing adoption across multiple sectors.
- Funding: The company has raised a total of €1.5 million over two funding rounds. The most recent was a seed round in November 2022, led by investors such as Super Capital VC and Épopée Gestion.
Pipeline Development
Screeb's product development pipeline includes:
- In-App Surveys: Innovative survey formats designed to achieve high response rates and gather comprehensive user feedback.
- AI-Powered Analytics: Tools that analyze user behavior and feedback to provide actionable insights for product teams.
- Engagement Features: In-app messaging and product tours aimed at enhancing user engagement and feature adoption.
The company continues to refine these offerings to meet the evolving needs of its diverse clientele.
Technological Platform and Innovation
Screeb distinguishes itself through several technological innovations:
- Proprietary Technologies: The platform offers a no-code editor for creating in-app surveys and messages, making it accessible to non-technical users.
- Scientific Methods: Utilizing AI-driven analytics to process and interpret user data, enabling rapid identification of user challenges and opportunities.
- GDPR Compliance: As a French company, Screeb hosts its data within France, ensuring strict adherence to GDPR regulations and prioritizing user privacy.
Leadership Team
Screeb's leadership comprises:
- Michaël Hirbec: Co-Founder and CEO, with a background in project management and innovation.
- Simon Robic: Co-Founder and CPO, specializing in content and product development.
Both founders are based in Nantes, France, and have been instrumental in shaping the company's strategic direction and growth.
Competitor Profile
- Market Insights and Dynamics: The user research and product analytics market is experiencing significant growth, driven by the increasing need for businesses to understand and engage their customers effectively.
- Competitor Analysis: Screeb faces competition from platforms like UserTesting, Krezzo, WEVO, and methinks. These competitors offer similar services in user research and product analytics, each with unique features and market positioning.
Strategic Collaborations and Partnerships
Screeb has established partnerships with key solutions in the product stack, including:
- Segment: Integrating Segment events and identities to display and analyze surveys.
- Productboard: Pushing user feedback to Productboard to inform roadmap decisions.
- Notion: Linking Screeb to Notion to share insights across teams.
These collaborations enhance the platform's capabilities and provide a more integrated experience for users.
Operational Insights
Screeb's strategic considerations include:
- Major Competitors: Understanding the strengths and weaknesses of competitors to identify market opportunities.
- Market Position: Leveraging its high survey response rates and dual-platform support to differentiate itself.
- Competitive Advantages: Emphasizing GDPR compliance and a no-code editor as key differentiators.
Strategic Opportunities and Future Directions
Screeb's roadmap includes:
- Product Expansion: Developing new features to enhance user engagement and analytics capabilities.
- Market Penetration: Expanding into new industries and regions to broaden its customer base.
- Innovation: Continuing to invest in AI and machine learning to provide deeper insights and predictive analytics.
Contact Information
- Website: screeb.app
- LinkedIn: Screeb on LinkedIn
- Twitter: Screeb on Twitter
- Facebook: Screeb on Facebook
- Instagram: Screeb on Instagram
