Seel, Inc. Market Research Report

Company Overview

• Name: Seel, Inc.

• Mission: No information is available

• Founded: No information is available

• Founders: No information is available

• Key People: Tiffany Keriakos (CEO & Founder of Designer Revival, a partner company)

• Headquarters: 447 Sutter St. Suite 405, San Francisco, CA 94108, United States

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Seel is known for its post-purchase protection services that include worry-free shopping experiences, offering features like 7-day return policies, buyback guarantees, guaranteed ETA, and extended warranty options to e-commerce merchants and their customers.

Products

• Worry-Free Shopping Program™

• Description: This program provides a seamless shopping experience by offering free returns, guaranteed ETA, and other shopper benefits.

• Key Features:

• Free Return: Covers fit and quality issue related refunds.

• Guaranteed ETA: Provides compensation to customers if the order does not arrive by the promised date.

• Guaranteed Resale Value: Offers customers the option to resell items back to Seel at a locked-in price.

• Seel’s Buy as Refundable

• Description: An option for shoppers to make final sale items returnable with a small fee during the checkout process.

• Key Features:

• Dynamic pricing based on the probability of return.

• 1-click option to make items returnable.

• Merchant keeps 100% of item’s purchase price; Seel manages returns.

• Seel Protection

• Description: Integrated protection plans offered at checkout.

• Key Features:

• Seamless integration into checkout flow.

• Covers lost, damaged, or stolen packages.

• Dedicated resolution center for customers.

Recent Developments

• Recent Product Launches: No information is available

• New Features Added to Existing Products:

• Introduction of the Buy as Refundable program which allows returns for final sale items.

• Partnerships:

• Collaboration with Designer Revival and Eric Javits to integrate Seel’s protection services to enhance shopper experience and conversion rates.

Additional Information

• Case Studies:

• Designer Revival: Integration with Seel's refund program resulted in a 29% increase in checkout conversion rate.

• Eric Javits: Implementation led to a 13% increase in conversion rate and higher customer retention.

Overall, Seel, Inc. is positioned as a leader in offering e-commerce merchants a suite of services designed to enhance the customer shopping experience by providing robust post-purchase protection and management solutions.