Serenis Company Profile

Background

Overview

Serenis is an Italian-based digital health company founded in 2021 by Silvia Wang and Daniele Francescon. Headquartered in Milan, the company is dedicated to enhancing access to mental and physical well-being services through a comprehensive digital platform. Serenis offers a range of services, including psychotherapy, psychiatry, nutrition, coaching, and tailored psychological support programs. The platform connects users with a network of over 2,500 qualified professionals, such as psychotherapists, psychiatrists, nutritionists, and coaches. Since its inception, Serenis has supported more than 170,000 individuals, facilitating approximately 1.5 million therapy sessions.

Mission and Vision

Serenis aims to democratize access to quality mental and physical health care by leveraging technology to provide personalized and accessible services. The company's vision is to create a world where individuals can easily access the support they need to achieve optimal well-being, regardless of their location or circumstances.

Industry Significance

Operating within the digital health sector, Serenis addresses the growing global demand for accessible mental health services. The company plays a pivotal role in reducing the stigma associated with seeking mental health support and offers innovative solutions to bridge the gap between individuals and qualified professionals.

Key Strategic Focus

Core Objectives

• Expansion of Service Offerings: Continuously broadening the range of services to meet diverse client needs.

• Technological Advancement: Investing in proprietary technologies to enhance service delivery and user experience.

• Corporate Wellness Programs: Strengthening partnerships with organizations to promote employee well-being.

Areas of Specialization

• Digital Mental Health Services: Providing online psychotherapy, coaching, and psychological support.

• Corporate Well-being Solutions: Offering tailored programs for organizations to support employee mental health.

• Nutritional Support: Integrating nutrition counseling to address holistic health needs.

Key Technologies Utilized

• Scribe AI: A proprietary AI tool that enables professionals to take instant appointment notes while ensuring GDPR compliance.

Primary Markets Targeted

• Individual Clients: Individuals seeking accessible and flexible mental health support.

• Corporate Clients: Organizations aiming to enhance employee well-being and productivity.

Financials and Funding

Funding History

Serenis has successfully raised a total of $23.46 million over six funding rounds. The most recent was a Series A round on September 29, 2025, securing $14.06 million.

Notable Investors

• Angelini Ventures: Led the Series A round, continuing their support from the initial funding.

• CDP Venture Capital: Participated in the Series A round, contributing to the company's growth.

• Azimut Libera Impresa

• Club degli Investitori

• Doorway

• FG2 Capital

• Invictus Capital

• Lumen Ventures

• X-Equity Venture Club: All participated in the Series A round, reflecting strong investor confidence in Serenis's business model and growth potential.

Utilization of Capital

The funds raised are allocated towards:

• Service Expansion: Developing new offerings, such as Serenis Nutrizione, to provide comprehensive health support.

• Technological Development: Enhancing proprietary tools like Scribe AI to improve service efficiency and compliance.

• Corporate Wellness Programs: Expanding Serenis Business to support more organizations in promoting employee well-being.

Pipeline Development

Key Pipeline Candidates

• Serenis Nutrizione: Launched in 2025, this program focuses on dietary health support and is expected to be consolidated with additional services by 2026.

Anticipated Milestones

• 2026: Full integration of Serenis Nutrizione with other health services.

• Ongoing: Continuous enhancement of Scribe AI for improved service delivery.

Technological Platform and Innovation

Proprietary Technologies

• Scribe AI: An AI-driven tool that assists professionals in taking instant appointment notes, ensuring GDPR compliance and enhancing productivity.

Significant Scientific Methods

• Data Analytics: Utilized to match clients with suitable therapists, ensuring personalized and effective care.

• Telemedicine: Employed to provide remote therapy sessions, increasing accessibility for clients.

Leadership Team

Executive Profiles

• Silvia Wang: Co-founder and CEO. Former founder of ProntoPro, she brings extensive experience in digital platforms and a personal commitment to mental health.

• Daniele Francescon: Co-founder and Chief Marketing Officer. Previously co-founder and CMO of NeN, he has a strong background in marketing and business development.

Key Contributions

• Silvia Wang: Led the strategic vision and growth of Serenis, focusing on service expansion and technological innovation.

• Daniele Francescon: Drove marketing strategies and partnerships, significantly increasing brand visibility and corporate collaborations.

Competitor Profile

Market Insights and Dynamics

The digital mental health market is experiencing rapid growth, driven by increasing awareness of mental health issues and the need for accessible support. The market is characterized by a diverse range of service providers, from large global platforms to regional startups.

Competitor Analysis

• BetterHelp: A leading global online therapy platform offering a subscription-based model connecting clients with licensed therapists.

• Talkspace: A U.S.-based digital mental health platform providing therapy and psychiatry through messaging and video, with both B2C and B2B enterprise partnerships.

• Headspace Health: Combines mindfulness and behavioral health services, offering an integrated platform for consumers and employers.

• Lyra Health: Focuses on enterprise mental health care, combining care navigation, therapy, coaching, and digital tools with measurable outcomes.

• Unmind: A Europe-focused workplace mental health platform offering digital-first programs, clinician sessions, and analytics for employers.

Strategic Collaborations and Partnerships

Serenis has established significant collaborations to enhance its market position:

• Corporate Partnerships: Collaborates with over 250 companies, including Nestlé, Satispay, Leroy Merlin, and Q8, to provide employee well-being programs.

• Investor Support: Secured funding from notable investors such as Angelini Ventures and CDP Venture Capital, facilitating service expansion and technological development.

Operational Insights

Serenis differentiates itself through:

• Comprehensive Service Offering: Providing a wide range of mental and physical health services under one platform.

• Technological Integration: Utilizing proprietary tools like Scribe AI to enhance service efficiency and compliance.

• Corporate Wellness Focus: Offering tailored programs for organizations to support employee well-being, thereby expanding its market reach.

Strategic Opportunities and Future Directions

Strategic Roadmap

• Service Diversification: Integrate additional health services to offer a holistic well-being platform.

• Geographical Expansion: Extend services beyond Italy to other European markets.

• Technological Enhancement: Further develop AI-driven tools to improve service personalization and efficiency.

Future Business Directions

• International Expansion: Leverage existing partnerships and investor support to enter new markets.

• Product Innovation: Develop new services and features based on user feedback and market trends.

Opportunities for Expansion

• Corporate Sector: Expand Serenis Business to include more organizations, enhancing employee well-being on a larger scale.

• Consumer Market: Increase brand awareness and user acquisition through targeted marketing and strategic partnerships.

Contact Information

• Website: serenis.it

• LinkedIn: Serenis Health