Serenissima Informatica S.p.A. Company Profile
Background
Overview
Serenissima Informatica S.p.A., established in 1980, is an Italian IT company headquartered in Padua, specializing in digital transformation solutions for businesses, particularly in the hospitality, retail, and food sectors. With over 40 years of experience, the company operates offices in Padua and Barcelona, serving small to medium enterprises across Italy and Spain.
Mission and Vision
Serenissima Informatica's mission is to empower businesses through innovative software solutions, enhancing operational efficiency and fostering growth. The company's vision is to be a leading partner in digital transformation, delivering tailored solutions that meet the unique needs of each client.
Primary Area of Focus
The company focuses on providing comprehensive IT services, including consulting, implementation, support, training, and custom development, with a strong emphasis on vertical software solutions for the hospitality, retail, and food industries.
Industry Significance
Serenissima Informatica holds a significant position in the Italian IT sector, recognized for its expertise in digital transformation and its role as a Microsoft Gold Partner and Microsoft Dynamics Certified provider.
Key Strategic Focus
Core Objectives
- Deliver innovative and customized software solutions to enhance business processes.
- Provide comprehensive support and training to ensure seamless implementation and operation.
- Foster long-term partnerships with clients by understanding and addressing their specific needs.
Specific Areas of Specialization
- Enterprise Resource Planning (ERP) systems tailored for small and medium-sized enterprises (SMEs).
- Customer Relationship Management (CRM) solutions.
- Hospitality Management Systems.
- Business Intelligence tools.
- Hosting and Cloud Computing services.
- Hardware and System Integration.
- Property Management Systems.
- ERP solutions for restaurant chains.
Key Technologies Utilized
- Microsoft Dynamics 365 Business Central.
- Protel Property Management System (PMS).
- Qlik Business Intelligence software.
- Microsoft Azure for cloud services.
Primary Markets Targeted
- Small and medium-sized enterprises (SMEs) across various industries.
- Hospitality sector, including independent hotels and hotel chains.
- Retail and food sectors.
Financials and Funding
Funding History
Specific details regarding Serenissima Informatica's funding history, total funds raised, and recent funding rounds are not publicly disclosed.
Notable Investors
Information about individual investors or venture capital involvement is not publicly available.
Utilization of Capital
The company has utilized its capital to invest in research and development, enhance service offerings, expand its team, and strengthen its market presence in Italy and Spain.
Pipeline Development
Key Pipeline Candidates
Serenissima Informatica is continually developing and enhancing its software solutions, focusing on:
- Integrating advanced features into its ERP and CRM systems.
- Expanding Business Intelligence capabilities.
- Enhancing cloud-based services.
Stages of Development
The company is in the continuous development and enhancement phase, focusing on integrating advanced features and expanding capabilities across its product suite.
Target Conditions
The developments aim to address the evolving needs of SMEs, the hospitality sector, and the retail and food industries, ensuring that clients have access to cutting-edge solutions that drive efficiency and growth.
Anticipated Milestones
While specific timelines for upcoming milestones are not publicly disclosed, Serenissima Informatica is committed to regular updates and enhancements to its product offerings, aligning with industry trends and client requirements.
Technological Platform and Innovation
Proprietary Technologies
- Customizable ERP and CRM solutions tailored for various industries.
- Integrated Business Intelligence tools for data-driven decision-making.
- Cloud-based hosting services ensuring scalability and reliability.
Significant Scientific Methods
- Utilization of agile development methodologies to ensure flexibility and responsiveness to client needs.
- Implementation of data analytics and machine learning algorithms within Business Intelligence tools to provide actionable insights.
Leadership Team
Key Executives
- Dario Sarretta: Director of Operations since May 2013, overseeing approximately 60 personnel across four business units. Previously held positions at Multiconsult srl and Deloitte Consulting.
- Enrico Remonato: Project Manager & Business Development professional with over 15 years of experience, focusing on business development for the MES Business Unit and coordinating projects related to various ERP systems, particularly Microsoft Dynamics 365 Business Central.
Leadership Changes
No recent significant changes or appointments within the company's leadership have been publicly disclosed.
Competitor Profile
Market Insights and Dynamics
The Italian IT services market is characterized by a growing demand for digital transformation solutions, particularly among SMEs seeking to enhance operational efficiency and competitiveness. The hospitality sector continues to invest in technology to improve guest experiences and streamline operations.
Competitor Analysis
Key competitors include:
- Qubix S.p.A.: Specializes in ERP solutions and has a strong presence in the Italian market.
- Baido S.p.A.: Offers a range of IT services, including software development and system integration.
- Everest S.r.l.: Provides IT consulting and software solutions, focusing on business process optimization.
Strategic Collaborations and Partnerships
Serenissima Informatica has established significant collaborations, including:
- NAV-lab: A Microsoft partner, enhancing Serenissima Informatica's capabilities in Microsoft Dynamics ERP and CRM solutions.
- Protel: Partnership for Property Management Systems, strengthening offerings for the hospitality sector.
Operational Insights
Serenissima Informatica differentiates itself through:
- Tailored Solutions: Customizable software addressing specific industry needs.
- Comprehensive Services: End-to-end support from consulting to post-implementation assistance.
- Experienced Team: A team of 190 professionals with expertise across various business sectors.
Strategic Opportunities and Future Directions
Strategic Roadmap
The company aims to:
- Expand its presence in the Spanish market.
- Enhance cloud-based service offerings.
- Integrate advanced analytics and AI capabilities into its product suite.
Future Business Directions
Serenissima Informatica plans to:
- Develop new solutions for emerging industries.
- Strengthen partnerships with global technology providers.
- Invest in research and development to stay ahead of technological trends.
Opportunities for Expansion
The company sees opportunities in:
- Expanding its product offerings to include more comprehensive Business Intelligence tools.
- Entering new geographic markets within Europe.
- Developing solutions for additional sectors such as healthcare and manufacturing.
Positioning for Future Objectives
Serenissima Informatica's strengths in customization, comprehensive service offerings, and experienced team position it well to achieve its future objectives and continue its growth trajectory.
